Summary: Try this on for size? Can we better manage safety, operational excellence, human performance, high reliability, and our organizations by simply saying yes - and not saying no "no." Bill Rigot, our friend the genius investigator and reformed engineer (my words - not his), tells a story from his past about the importance of service, of saying yes, and doing good work. <br> <br> Give this a listen and enjoy. It is a great safety moment.<br>
