Summary: Play Now: This Interview with Mario Trentim was recorded at the PMI Global Congress 2014 in Phoenix, Arizona. Most of us rely on soft skills, communication and leadership to manage stakeholders. But while they're helpful, interpersonal skills are far from being the sole way to implement stakeholder management. As a matter of fact, there are hard skills in stakeholder management - tools, techniques and methods that should be diligently applied to enhance stakeholder management and improve project success rates. In this interview we learn how Mario Trentim stopped the trend of failing projects when he was a PMO manager by researching better ways to manage stakeholders. We discuss an effective stakeholder management cycle and framework as well as how to involve stakeholders in value creation. Encouraged by the success of his findings Mario went ahead and wrote a book about it. It is titled Managing Stakeholders As Clients: Sponsorship, Partnership, Leadership, and Citizenship. He was invited to The PMI Global Congress to present these findings because he won the prestigious Kerzner award, which recognizes a project manager who most emulates the professional dedication and excellence of Dr. Harold Kerzner. Below are the first few pages of the transcript. The complete transcript is available to Premium subscribers only. Podcast Introduction Coming very soon to a podcast near you... :-) Above are the first few pages of the transcript. The complete transcript is available to Premium subscribers only. Please subscribe to our Premium Podcast to receive a PDF transcript.
