FounderQuest

History is made this week as FounderQuest welcomes its first ever guest, Justin Jackson, co-founder of Transistor.fm! A debate ensues around whether it's better to build a product for a niche market or target the larger market as a whole. Also, the next time Jeff Bezos corners you with unsolicited advice for your bootstrapped startup, just ignore him. Listen to find out why.

This week Josh reveals his super secret project that he's been working on and it will...BLOW...YOU...AWAY!!! Just kidding, you and your surroundings are most likely safe but it's pretty darn cool! Want more? The Founders get contrarian and talk about why they sometimes go to the trouble of building tools instead of buying ones that are readily available. They also make a case for using separate apps rather than an all-in-one solution. Ancient viral video fans rejoice and get ready for some reminiscing about The Hamster Dance and The Badger Song.

In this episode Josh, Starr, and Ben talk about each of their results from taking the CliftonStrengths assessment and debate the validity of the results. They also discuss if having differing strengths and weaknesses has helped or hindered them working as a team.

The trio is morphing into a duo on this week's episode of FounderQuest, Fireside Chat edition. Ben and Josh talk about their 2020 resolutions, upping their serverless usage, side projects, and holiday plans. Ben also drops a major update from a previous episode.

This week Josh, Ben, and Starr look back at all of the things that Honeybadger shipped in the last 12 months. They also give Apple some free management advice and provide their thoughts on MicroConf's latest announcement. Lastly, will Honeybadger move away from error monitoring and bet its future on textbox applications? Tune in and find out!

This week on FounderQuest Josh, Starr, and Ben talk about the quandary of not knowing how to build something until after you’ve already built it. Therefore, once it's built it can be hard to fight the urge to tear it down and build it again taking into account all of lessons that were learned along the way. The Badgers also imagine a rewrite of Honeybadger using the latest in 90s technology. Trigger warning for Perl developers!

The guys throw the show notes out the window and kick it freestyle on this special Thanksgiving episode. All of today’s hard-hitting questions are answered: Dark meat or light meat? Turkey or duck? The warm glow of a fireplace or the warm glow of a database upgrade progress bar? Plus, the guys talk about when to start holiday feature freezes and what Honeybadger is working on/not working on this December.

This week on FounderQuest, the guys talk about their decision to offer a free plan alongside the paid plans for Honeybadger and how it impacted the overall business. Josh is also back shares the hottest of takes from his recent trip to Nashville to attend RubyConf. As usual, the show goes off the rails and talks about flying, Ben’s Eye of Sauron approach to fiscal management and an acquisition strategy based around companies named after honey badgers.

This week Ben and Starr talk about Honeybadger's efforts using marketplaces to get new business and whether it's worth the development time needed to set them up. They also discuss Honeybadger's participation in the GitHub Student Developer Pack, creating a code of conduct that still allows for free swag, and tease out a special announcement for RailsConf 2020!

On this week's episode of FounderQuest Josh, Ben, and Starr talk about their Soc 2 and GDPR compliance efforts. They go over the different strategies to handle compliance, the potential costs involved, and discuss if it's worth the time and money. When embarking on their compliance research, the guys also stumbled across some surprising claims companies are using to stretch the truth on actually being compliant. Learn a few of the 50 shades of compliance* that they found.

This week on FounderQuest the guys weigh in on a recent debate sparked by Jason Fried at Basecamp around the value of backlogs. In short, Fried proports that backlogs cause unnecessary stress and that if an idea will be forgotten about if it isn’t written down, then it probably isn’t important in the first place. Honeybadger does have a pretty significant backlog and some on the team find it more useful than others. Each of the guys discusses how they deal with the backlog, whether they ignore it, stress out about it, embrace it as a useful part of the business, or actively plot to burn it down and rebuild Honeybadger V2 from the ashes.

The guys talk about creating content for Honeybadger and the difficulties switching back and forth from writing prose to writing code. Starr channels his inner Anna Wintour and describes his latest initiative recruiting developers to write guest posts on the blog. Josh talks about his process for writing evergreen content for the newsletter.

The guys talk about how they are scaling up their awesome customer service without adding headcount and their journey from email customer support, to chat support, and back to email support. They also discuss how to deal with informational silos and if they should transition Honeybadger to an invite-only luxury brand.

Season Two of FounderQuest is upon you! The guys discuss what they did while on summer break, releasing breadcrumbs on Honeybadger and why they help when debugging, launching the new blog, Amazon RDS, and Airwolf!

The guys are taking a few weeks off from podcasting to enjoy the fleeting Pacific northwest summer. They'll be back in late August or early September, fully rested and ready with hot takes to warm you as summer turns to fall.