CXOTalk

Jonathan is a well-known civic IT executive who creates positive change in challenging business and IT environments through better business processes, better workplace environment, and technology innovation. He is currently the CIO of the City of Asheville, North Carolina, where he has maintained a record of consistent excellence in customer service, employee engagement, financial management, and service availability. He won the Excellence in Public Service Award in 2006. He also works closely with private, public, and not-for-profit organizations, boards, and elected officials to create economic development and other positive community results. Jonathan is a well-known business technology and leadership columnist & blogger who has written for InformationWeek since 2008 as a contributing editor. Jonathan is also an in-demand, global keynote speaker and can be found on Twitter.

Everyone knows Harley-Davidson for motorcycles, the company has deep roots in technology, manufacturing, and a variety of business areas. On this episode, Harley's Chief Technology Officer, Sean McCormack, shares the company's innovation story.Sean McCormack is the Chief Technology Officer for Harley Davidson Motor Company. Prior to joining Harley Davidson, Sean held numerous leadership roles at Manpower International, most recently Chief Architect with global ownership for all key platforms across 82 countries and 5 lines of business.

Everyone knows Harley-Davidson for motorcycles, the company has deep roots in technology, manufacturing, and a variety of business areas. On this episode, Harley's Chief Technology Officer, Sean McCormack, shares the company's innovation story.Sean McCormack is the Chief Technology Officer for Harley Davidson Motor Company. Prior to joining Harley Davidson, Sean held numerous leadership roles at Manpower International, most recently Chief Architect with global ownership for all key platforms across 82 countries and 5 lines of business.

Communication is one of the most critical skills for any employee, manager, or executive. Yet, despite its importance, few executives write with clarity and boldness. On this episode, top industry analyst and author, Josh Bernoff, shares his secrets for great executive and marketing writing.Josh has been a professional writer since 1982. He has co-authored three books on business strategy, including Groundswell, which was a bestseller. And he is passionate about clear, brief, fascinating communication.

Communication is one of the most critical skills for any employee, manager, or executive. Yet, despite its importance, few executives write with clarity and boldness. On this episode, top industry analyst and author, Josh Bernoff, shares his secrets for great executive and marketing writing.Josh has been a professional writer since 1982. He has co-authored three books on business strategy, including Groundswell, which was a bestseller. And he is passionate about clear, brief, fascinating communication.

Financial service is undergoing major disruption and transformation. On this episode, we hear from Ron van Kemenade, CIO of ING Bank, who shares his strategy and explains the impact of digital transformation on banking. Ron van Kemenade is a senior technology executive with over 20 years of experience in the financial services industry, as well as telecommunications and internet.Over the past couple of years, his focus has gradually shifted from more commercial and operations roles towards information technology. Ron finds the influence that the (changes in) information technology can make on the customer experience of a company’s customers very motivating.

Financial service is undergoing major disruption and transformation. On this episode, we hear from Ron van Kemenade, CIO of ING Bank, who shares his strategy and explains the impact of digital transformation on banking. Ron van Kemenade is a senior technology executive with over 20 years of experience in the financial services industry, as well as telecommunications and internet.Over the past couple of years, his focus has gradually shifted from more commercial and operations roles towards information technology. Ron finds the influence that the (changes in) information technology can make on the customer experience of a company’s customers very motivating.

Health care is ready for digital transformation. Changing consumer expectations combined with new technologies have pushed even the largest health care providers to innovate and improve patient care. On this episode, Preston Simons,CIO of Aurora Health Care, discusses transformation in this important field. Preston Simons is Chief Information Officer at Aurora Health Care. Prior to joining Aurora, Preston Simons served as chief information officer for Abbott Laboratories for more than 10 years, where he was responsible for all aspects of the IT department which at one time had more than 4,000 employees and IT contractors. He was also accountable for many IT functions at Abbott`s spin-off AbbVie. Prior to that, he served as an IT leader in several health systems, a health insurance plan and in the pharmaceutical industry. In addition to affiliations with a number of health care IT organizations, Simons has had leading roles in the Chicago CIO Institute and other leadership summits. Simons holds a bachelor`s degree in business administration from the Illinois Institute of Technology and a master`s degree from the Booth School of Business, University of Chicago.

Health care is ready for digital transformation. Changing consumer expectations combined with new technologies have pushed even the largest health care providers to innovate and improve patient care. On this episode, Preston Simons,CIO of Aurora Health Care, discusses transformation in this important field. Preston Simons is Chief Information Officer at Aurora Health Care. Prior to joining Aurora, Preston Simons served as chief information officer for Abbott Laboratories for more than 10 years, where he was responsible for all aspects of the IT department which at one time had more than 4,000 employees and IT contractors. He was also accountable for many IT functions at Abbott`s spin-off AbbVie. Prior to that, he served as an IT leader in several health systems, a health insurance plan and in the pharmaceutical industry. In addition to affiliations with a number of health care IT organizations, Simons has had leading roles in the Chicago CIO Institute and other leadership summits. Simons holds a bachelor`s degree in business administration from the Illinois Institute of Technology and a master`s degree from the Booth School of Business, University of Chicago.

Digital transformation involves changes to an organization's business model, corporate culture, processes, and other people-focused activities. Although technology, platforms, and data can enable these changes, the focus remains on defining business goals and achieving outcomes. In this episode, we explore the relationship between technology and gaining the business outcomes associated with digital transformation.Paul Daugherty is Accenture’s chief technology officer and leads the company’s Technology Innovation & Ecosystem group. He is also a member of Accenture’s Global Management Committee.

Digital transformation involves changes to an organization's business model, corporate culture, processes, and other people-focused activities. Although technology, platforms, and data can enable these changes, the focus remains on defining business goals and achieving outcomes. In this episode, we explore the relationship between technology and gaining the business outcomes associated with digital transformation.Paul Daugherty is Accenture’s chief technology officer and leads the company’s Technology Innovation & Ecosystem group. He is also a member of Accenture’s Global Management Committee.

The future of customer relationships is data. From the Internet of Things to machine learning, companies that develop a sophisticated understanding of data will better serve their customers. In this episode, we speak with two technology pioneers about data and where its going.Adam Bosworth is Salesforce's Executive Vice President of the IoT Cloud, which helps organizations connect billions of events from devices, sensors, applications and more from the Internet of Things to Salesforce.Dr. Gary William Flake is the CTO of Search & Data Science at Salesforce. He is responsible for the vision, strategy and product development for the search platform that powers the world’s #1 CRM company.

The future of customer relationships is data. From the Internet of Things to machine learning, companies that develop a sophisticated understanding of data will better serve their customers. In this episode, we speak with two technology pioneers about data and where its going.Adam Bosworth is Salesforce's Executive Vice President of the IoT Cloud, which helps organizations connect billions of events from devices, sensors, applications and more from the Internet of Things to Salesforce.Dr. Gary William Flake is the CTO of Search & Data Science at Salesforce. He is responsible for the vision, strategy and product development for the search platform that powers the world’s #1 CRM company.

Culture change is a key for any digital transformation initiative. The shift from one business to another is often accompanied by a need for people in the organization to adopt new processes, ways of working, and approaches to break down silos and relate differently to customers. Although culture change is critically important to transformation, it is difficult and time-consuming to achieve. In this episode of CXOTALK, we speak with two experts on the intersection of transformation, culture, and business models.

Culture change is a key for any digital transformation initiative. The shift from one business to another is often accompanied by a need for people in the organization to adopt new processes, ways of working, and approaches to break down silos and relate differently to customers. Although culture change is critically important to transformation, it is difficult and time-consuming to achieve. In this episode of CXOTALK, we speak with two experts on the intersection of transformation, culture, and business models.