LeadingAgile SoundNotes: an Agile Podcast

After co-teaching a CSM class in Atlanta earlier this week, Tim Wise and Dave Prior sat down to talk about  Empathy in Agile. During their conversation, they dug into why empathy is such an important factor in developing an Agile mindset, working with teams, building trust, and helping your organization adopt an Agile approach to work. Tim and Dave also offer some advice on: How you can go about trying to develop empathy towards those up and down the org chart How that plays out in your communication with others How to deal with groups of people you may find especially difficult to have empathy towards Links from the Podcast The Responsibility Process by Christopher Avery Contacting Tim Email: tim@leadingagile.com LeadingAgile: https://www.leadingagile.com/guides/tim-wise/ LinkedIn: https://www.linkedin.com/in/timwise/ Twitter: https://twitter.com/timswise Scrum Atlanta User Group: https://www.meetup.com/agile-38/ Contacting Dave Email: dave.prior@leadingagile.com LeadingAgile: http://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo/ Twitter: http://twitter.com/mrsungo Personal blog: http://drunkenpm.net Feedback/Questions If you have comments on the podcast, or have questions for the LeadingAgile coaches that you’d like to have addressed in a future episode of LeadingAgile’s SoundNotes, you can reach Dave at dave.prior@leadingagile.com LeadingAgile CSM and CSPO Classes For information on LeadingAgile’s upcoming public CSM and CSPO classes, please go to: http://www.leadingagile.com/our-gear/training/ Use the discount code: LA_Podcast to receive a 15% discount on the class.

This episode of SoundNotes is all about Vision Statements. Dave Prior offers his thoughts on why they're so critical to the success of your team and how to go about putting one together. One of the most important things a Product Owner can do to help the Development Team deliver value for the customer is to make sure they have clarity on the context of the problem they are trying to solve. If the Dev Team is just being given User Stories, and there's no understanding of the problem-space in which the story lives, it's going to be much harder for the Dev Team to make the choices that will maximize value for the customer. Also, Vision Statements are one of the best ways a Product Owner can make sure that all the stakeholders are in agreement about what problem is being solved, who it's helping, and why it matters. If the Vision Statement is documented and agreed upon by all the stakeholders, it is going to be a lot easier to keep them in sync with one another. Listen as Dave presents two very popular templates that can be used to create Vision Statements and walks you through how to go about putting them together. Links Geoffrey Moore's Crossing the Chasm (3rd Edition)  Roman Pichler's Product Vision Board Contacting Dave If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: dave.prior@leadingagile.com If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com And if you're interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/  

In this episode of LeadingAgile’s SoundNotes, Derek Huether and Dave Prior take on the topic of Leading and Lagging Indicators. During the podcast they discuss how Key Performance indicators can help guide you towards an understanding of what to track with the expectation that it will create a certain result in the future (leading indicators), and what to measure in order to confirm if that result has in fact occurred (lagging indicators). One example they touch on in the podcast is:  if you are trying to lose weight, tracking things like how much you exercise and how many calories you are consuming each day are leading indicators because it is reasonable to expect that if you are exercising regularly and limiting your caloric intake, that these actions could result in you losing weight. This is a way of tracking the actions you are taking to in order to bring about a desired change. But, we still need a way to confirm if the desired result has actually occurred. The only way you will know if you have actually lost weight, is to climb up on the scale and check your weight. That is a lagging indicator because it confirms whether or not the actions you took had resulted in the desired outcome. Audio Version Only: https://soundcloud.com/leadingagile/introduction-to-leading-and-lagging-indicators-w-derek-huether Links If you’d like to learn more about Leading and Lagging Indicators, check out Derek’s recent blog post on the topic here: https://www.leadingagile.com/2018/02/leading-lagging-indicators/ Contacting Derek If you’d like to contact Derek you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/derek-huether/LinkedIn: https://www.linkedin.com/in/derekhuether/Twitter: https://twitter.com/derekhuetherEmail: derek@leadingagile.comContacting Dave If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/LinkedIn: https://www.linkedin.com/in/mrsungoTwitter: https://twitter.com/mrsungoEmail: dave.prior@leadingagile.comIf you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/

In this week's episode of SoundNotes, Derek Huether and Dave Prior respond to a question from a student who works in a long-standing supply chain organization that wants to move to Agile, but has questions about how to get started. Here's the question: I took your scrum master class and your product owner class a couple weeks ago and I got a lot out of it. Thanks so much for everything you did for everyone in the class.  After taking the class I was thinking about how I could apply what I’ve learned to my organization and to all of our customers who are thinking about implementing Scrum Teams in their supply chain organizations.  So, what my question is for you Dave is, what do you think is needed for an organization to transform to develop an Agile mindset across the organization and develop successful scrum teams?  I’d imagine that new organizations have the benefit of not having a status quo to compare it to so you don’t have to deal with change so they can start with Agile mindsets and they can start Scrum teams from the get go, but organizations that have been established and have been around for decades and even centuries have the challenge of having a traditional way of doing things.  So they have to get over the change management and implementing and changing the way they think… it seems like a lot to do for an organization so I’m curious to see what your thoughts are on what an organization that’s established…what they should do? Contacting Derek If you’d like to contact Derek you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/derek-huether/ LinkedIn: https://www.linkedin.com/in/derekhuether/ Twitter: https://twitter.com/derekhuether Email: derek@leadingagile.com Contacting Dave If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: dave.prior@leadingagile.com If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/

This week Jessica Wolfe and Dave Prior respond to a question about how to be an effective ScrumMaster when you are not in the same location as your team. To complicate matters even more, try stepping into the ScrumMaster role in place of an SM who was colocated with part of the team.  If that doesn’t seem challenging enough—try two Product Qwners working with the team. Here is the question: My Scrum team consists of 4 devs in San Diego and 3 devs and 2 POs remotely (I know, breaking a rule right there having 2 POs and multiple projects assigned to one team) The previous scrum master for our team was located in San Diego and was able to have actual facetime with the portion of the team 2 times a week on average. Tuesday for Daily Scrum and Wednesdays for Sprint Review, Sprint Retrospective and Sprint Planning (and then off week's Daily Scrum and Backlog Refinement). While we do everything virtually (Sprint backlog, Product Backlog, screenshare ceremonies encouraging video (but not required)), it was something the team welcomed, it was a rallying day, and I believe allowed the SM a better check on the morale/heartbeat of over half the team - seeing them in person, having easier one on one time available if needed. I have now taken over as SM for this team and another team (other team is all remote and they never met in person regularly), so I'm wondering if you might have any suggestions to foster that same closeness, continue to keep a close pulse on the team and provide a safe environment for openness and collaboration while serving the team from across the country. Links from the Podcast If you are curious about Jason Kelce’s speech at the Eagles parade, here you go: Uncensored version (NSFW) Censored version Contacting Jessica If you’d like to contact Jessica you can reach her at: LeadingAgile: https://www.leadingagile.com/guides/jessica-wolfe/ LinkedIn: https://www.linkedin.com/in/jessica-wolfe-ab025a36/ Twitter: https://twitter.com/thejessicawolfe Email: jessica.wolfe@leadingagile.com Contacting Dave If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: dave.prior@leadingagile.com Send Us Your Questions If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com Upcoming Classes And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/

As organizations continue to grow and evolve in their practice of Agile, what they expect from Agile transformation coaches continues to evolve as well. Ten years ago, an Agile coach was someone who had enough experience working with Agile to help others pick up the basic habits and avoid some common mistakes. Today, we need a lot more. In this episode of SoundNotes, Mike Cottmeyer talks with Dave Prior about how the needs and expectations of coaching have changed over the last 10 years. During the interview, Mike explains how LeadingAgile has evolved its understanding of the specific areas of skill and expertise the company needs to focus on when talking with transformation coaches during the interview process. Dave and Mike also discuss how coaches can address some of these gaps, and why it is so important to understand what type of coaching you are passionate about and how to leverage that. Contacting Mike If you’d like to contact Mike you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/mike-cottmeyer/ LinkedIn: https://www.linkedin.com/in/cottmeyer/ Twitter: https://twitter.com/mcottmeyer Email: mike@leadingagile.com Contacting Dave If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: dave.prior@leadingagile.com If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/  

We frequently get questions from clients who are transitioning to Agile when they begin working through the challenge of determining which roles are the best fit for individuals in their organization. Since many of our clients begin their Agile journey by taking on Scrum, the question usually shows up as: Who should I make a Product Owner and who should I make a ScrumMaster? While there is no locked down definition of who should transition into what role, there are some standard patterns that appear across organizations. A lot of it though depends on how an organization views the individuals in those positions and what level of responsibility they are given by the company. In this short video, Dave Prior, LeadingAgile’s resident Certified Scrum Trainer, offers some advice and guidance with respect to sorting out which individuals in your organization should move into a Product Owner role and who is a better fit for ScrumMaster. CONTACTING DAVE If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: prior@leadingagile.com If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/

Jessica and Dave take a look at the Sprint Report template Dave uses in his CSM and CSPO classes. Using the report as a starting point, Jessica and Dave talk through the most valuable data points for new Scrum Teams as well as additional variables which are an important part of tracking the information that matters as your team learns to work together and gets better at delivering value for their customer.  Contacting Jessica If you’d like to contact Jessica you can reach her at: LeadingAgile: https://www.leadingagile.com/guides/jessica-wolfe/ LinkedIn: https://www.linkedin.com/in/jessica-wolfe-ab025a36/ Twitter: https://twitter.com/thejessicawolfe Email: jessica.wolfe@leadingagile.com Contacting Dave If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: dave.prior@leadingagile.com If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/      

In this episode of LeadingAgile's SoundNotes, Derek Heuther and Dave Prior take on a question Derek received from a student in one of his recent classes: What do you do, as a developer if the planned task cannot be resolved, or can not result in a potentially shippable product by the end of the Sprint? For an audio only version of the podcast click here. Contacting Derek If you’d like to contact Derek you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/derek-huether/ LinkedIn: https://www.linkedin.com/in/derekhuether/ Twitter: https://twitter.com/derekhuether Email: derek@leadingagile.com Contacting Dave If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: dave.prior@leadingagile.com If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/

Many of us start out the new year by making resolutions that we hope will help us become the better version of ourselves. In this episode of SoundNotes, LeadingAgile’s Jessica Wolfe and Dave Prior talk through some ideas you can use with your team to help them renew their focus on delivering value not just for the customer, but for the individual team members themselves. If you or your team are struggling to get the value you crave out of the work you are doing, this discussion will give you some ideas and tips to start getting more out of 2018! Contacting Jessica If you’d like to contact Jessica you can reach her at: LeadingAgile: https://www.leadingagile.com/guides/jessica-wolfe/ LinkedIn: https://www.linkedin.com/in/jessica-wolfe-ab025a36/ Twitter: https://twitter.com/thejessicawolfe Email: jessica.wolfe@leadingagile.com Contacting Dave If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: dave.prior@leadingagile.com If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/  

In this week’s podcast, LeadingAgile’s Jim Hayden and Tim Wise join Dave to respond to questions submitted by students from our CSM and CSPO classes: Question 1: How PBIs Get Into The Product Backlog "Quick question. I was wondering if you had any ideas around a process for getting items into a backlog? I currently just stepped into a role and one of the first things I'm wanting to tackle is a process for placing items into our backlog. Currently things are all over the place because the developers are kind of doing their own thing . In order to create some consistency among PBI's do you think it's a good idea for one individual (ME) to create all PBI's? It's a fairly small team with 6 developers so I don't anticipate any bottle neck. If you don't think having one individual is a good idea then what recommendations do you have for putting a process in place for my team?" (Begins at 02:37) Question 2: Moving to Waterfall From Agile "The only thing we didn't have time to talk about was how to manage transitions from waterfall to agile.  Will you please send me or upload to the box (if you haven't already done it) some tips/techniques/advices about how to handle that process?" (Begins at 19:31) Contacting Jim Email: jim.hayden@leadingagile.com LeadingAgile: http://www.leadingagile.com/guides/jim-hayden/ LinkedIn: https://www.linkedin.com/in/jimhayden85/ Twitter: https://twitter.com/jim_hayden85 Contacting Tim Email: tim@leadingagile.com LeadingAgile: https://www.leadingagile.com/guides/tim-wise/ LinkedIn: https://www.linkedin.com/in/timwise/ Twitter: https://twitter.com/timswise Scrum Atlanta User Group: https://www.meetup.com/agile-38/ Contacting Dave Email: dave.prior@leadingagile.com LeadingAgile: http://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo/ Twitter: http://twitter.com/mrsungo Personal blog: http://drunkenpm.net Feedback/Questions If you have comments on the podcast, or have questions for the LeadingAgile coaches that you’d like to have addressed in a future episode of LeadingAgile’s SoundNotes, you can reach Dave at dave.prior@leadingagile.com LeadingAgile CSM and CSPO Classes For information on LeadingAgile’s upcoming public CSM and CSPO classes, please go to: http://www.leadingagile.com/our-gear/training/ Use the discount code: LA_Podcast to receive a 15% discount on the class.

In this week's SoundNotes,  LeadingAgile’s Tom Churchwell and Matt Fischer join Dave to respond to two questions submitted by students of our Certified Scrum Master and Certified Scrum Product Owner classes. STUDENT QUESTIONS Question 1: "How do you see the way companies, after long years of waterfall, trying to move to Agile in few weeks?" Question 2: "How does a ScrumMaster correct a development team member?" CONTACTING TOM CHURCHWELL LeadingAgile: https://www.leadingagile.com/guides/tom-churchwell/ Email: tom.churchwell@leadingagile.com Twitter: https://twitter.com/tchurchwell LinkedIn: https://www.linkedin.com/in/tomchurchwell/ CONTACTING DAVE PRIOR LeadingAgile:http://www.leadingagile.com/guides/dave-prior/ Email: dave.prior@leadingagile.com Twitter at http://twitter.com/mrsungo Personal Blog: http://drunkenpm.net SEND US YOUR QUESTIONS If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com UPCOMING CLASSES And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/    

The Scrum Alliance’s Certified Scrum Professional (CSP) designation is changing on Jan 1, 2018. If you meet the qualifications for the current version of CSP, applying before it expires on December 31, 2017 may provide you with a much easier path to the practitioner level of certification offered by the Scrum Alliance. You’ll find details on the current version of CSP here: https://www.scrumalliance.org/certifications/practitioners/csp-certification In order to qualify for CSP there are a number of requirements that must be met including earning 70 Scrum Education Units (SEUs). With the pending change, I have been recommending to all my CSM and CSPO students that they apply for CSP as soon as possible in order to beat the deadline. Many of them have come back with questions about how to earn the SEUs required for the CSP designation. In this podcast, Scrum Alliance Director of Global Learning and Assessment, Erika Massie and Scrum Alliance Learning Coordinator, Cody Wanberg break down the changes to the CSP certification, the timeline for the change AND we talk through different ways to attain the required SEU’s before the deadline. It’s a short podcast, so no actual show notes for this one. Just a few things to keep in mind… In order to qualify for CSP before the change, you must have your completed application submitted to the Scrum Alliance before it becomes 2018 in Denver. Once you submit, the turnaround time you should expect is 8 weeks. Here are a few of the ways you can earn SEUs… Watch the CST facilitated webinars on the Scrum Alliance website. There are 19 of these and they are an hour each. If you watch them all, you’ll earn 19 SEUs. Watch the Scrum Foundations e-learning series to earn 1 SEU. If you took a CSM or CSPO, each class is worth 16 SEUs. If you’ve taken both, that is 32. AND, if you’ve taken CSM or CSPO more than once, you get the 16 for each time you take the class. During the interview, Cody and Erika explain that listening to something like the Agile Uprising’s Manifesto Author Review podcast series could be submitted under Category E - Independent Learning. You get 1 SEU for each hour of time spent listening. It is a great series and I highly recommend it. You can find it here. There are a number of additional ways to earn SEUs and you can find that detailed on the Scrum Alliance site. https://www.scrumalliance.org/certifications/practitioners/csp-certification/ways-to-earn-seus Additional Questions If you have questions for the Scrum Alliance about the changes to CSP or SEU’s, send an email to support@scrumalliance.org with the subject line CSP Application Question  

In October, LeadingAgile SVP, Scott Sehlhorst spent some time talking with Dave about the importance of Personas and Proto-Personas and how to use them. In this episode of SoundNotes, Scott is back to talk about Empathy Maps, how they work, why they are so valuable and how to create one. During the conversation, Scott and Dave talk through each step of creating an Empathy Map. The podcast is one of our longer ones, but if you are seeking a better understanding of how to put one together, you’ll find a lot of valuable information in this interview. You’ll probably want to download a copy of David Gray’s Empathy Map to have on hand while you listen to this episode. You can find that here: http://gamestorming.com/empathy-mapping/   SHOW NOTES 00:08 Interview Begins 00:50 Some background on Scott 02:30 Intro to the topic of Empathy Maps and how they relate to Proto-Personas and Personas 03:09 What is Empathy? How does it relate to Sympathy and Cognitive Empathy 05:46 What is an Empathy Map and who creates it? 08:42 Understanding their understanding of their problem 09:39 Whose job is it to create it? 10:45 Where to learn how to interview users 11:30 How do you pick which customers to focus on? (And the set up for the example we walk through) 20:20 Who are we empathizing with? (Understanding the role you are focusing on) 21:17 Understanding what they need to do 24:13 What is the goal they are trying to achieve? 26:25 Understanding what success means for the person we are focusing on 27:54 What they see and what do they say - situational awareness and how they interpret what they see 30:08 The disconnect between what do I see and what do I say 32:16 What do they do 33:19 The Double Design Process (Double Diamond Design) 36:18 Moving from empathy maps to experiment maps or the value proposition canvas 37:28 What do they hear (and how it is not all about sound) 41:18 What do they think and feel 45:45 How often do I revise the empathy map 48:35 When I’m done filling out the empathy map, what do I do with it? 51:05 How to reach Scott with additional questions about Empathy Maps 51:57 Podcast Ends LINKS FROM THE PODCAST LeadingAgile SoundNotes: Using Personas to Reduce Risk w/ Scott Sehlhorst (our earlier podcast on personas)http://bit.ly/2BGumyJ David Gray’s Updated Empathy Maphttp://gamestorming.com/empathy-mapping/ "Mental Models"  - Indi Younghttp://amzn.to/2BGBtaw "Interviewing Users: How to Uncover Compelling Insights" - Steve Portigalhttp://amzn.to/2zTzQWl "Impact Mapping: Making a big impact with software products and projects" -  Gojko Adzichttp://amzn.to/2k4cKpA Double Design - The Double Diamond Design Processhttp://bit.ly/2B9EwvF CONTACTING SCOTT If you’d like to contact Scott you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/scott-sehlhorst/ Twitter https://twitter.com/sehlhorst LinkedIn: https://www.linkedin.com/in/sehlhorst/ Blog: http://tynerblain.com/blog/ CONTACTING DAVE If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: dave.prior@leadingagile.com SEND US YOUR QUESTIONS If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com UPCOMING CLASSES And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/    

For this episode of SoundNotes, we’re back with more of the questions submitted by recent  CSM and CSPO students. In this week’s podcast, Jessica Wolfe and Dave Prior respond to the following questions: Question 1: What is the desired relationship interaction between the Scrum Master and Development Managers with regard to developers who are participating on a scrum team, and how does that impact performance management from an HR standpoint? In other words, if there are performance issues with a Developer, where does the responsibility fall for addressing & resolving those performance issues? Question 2: I work at a fairly large company on a product that has direct eyesight from the CEO, who constantly says things like, “Wouldn’t it be cool if our app did X?” with the expectation being that it doesn’t matter how cool X actually is, we can expect to be implementing it right frickin’ now. How, for the love of SCRUM can I deal with this within my framework?   Contacting Jessica If you’d like to contact Jessica you can reach her at: LeadingAgile: https://www.leadingagile.com/guides/jessica-wolfe/ LinkedIn: https://www.linkedin.com/in/jessica-wolfe-ab025a36/ Twitter: https://twitter.com/thejessicawolfe Email: jessica.wolfe@leadingagile.com Contacting Dave If you’d like to contact Dave you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ LinkedIn: https://www.linkedin.com/in/mrsungo Twitter: https://twitter.com/mrsungo Email: dave.prior@leadingagile.com If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/