A Server's Journey
Summary: A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
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- Artist: Rocky DeStefano
- Copyright: © 2023 A Server's Journey
Podcasts:
Today's word of the week is discipline! We're drawing inspiration from infamous Jim Rohn, who says that "Discipline is the bridge between goals and accomplishment." Listen as our favorite guest host, Chris Gingrasso, talks about the endless...
How to Lead Your Team During Crisis (Part 2)
How to Lead Your Team During Crisis (Part 1)
Chris Gingrasso hosts this quick moment dedicated to our word of the week: culture. Vice President of Walt Disney World Resorts, Lee Cockerell, takes us through his experienced tips to create a culture that cares about your feelings. After managing tens...
Desmond Clark on The Principles of Winning
Learn how to define and exercise your creativity with Duncan Wardle, former Head of Innovation and Creativity for Disney. Chris Gingrasso hosts us in a quick look at why as we grow older, we start thinking reductively. Why do we halt creativity and view...
The Ideal Team Player: Pat Lencioni on his Best-Selling Books
Back with our word of the week: courage! Today's debut is from Jon Langford, one of the authors in Chris Gingrasso's latest book, Wow Factor: 52 Thoughts from 52 Thought Leaders. Langford defines courage and uses Walt Disney as a notable example of how...
Chris Krimitsos: Podfest Multimedia Expo
Our favorite Server's Moment host, author Chris Gingrasso, talks about our word of the week: "control." With a little help from leadership development coach, Edgar Cabello and a look into legendary Lou Holtz's football strategy on winning, we dissect...
How to Get Pandemic Leadership Right
Our host Chris Gingrasso talks about T-Lab President Clarence Nixon's definition of today's word of the week: competence. Nixon asks us a hard question: Do YOU have what it takes? And how, as a servant leader, can you inspire "competence?"
Talent Magnet: Mark Miller on Attracting Top Talent
Hosted by the one and only author Chris Gingrasso, today's word of the week is "coach!" We're talking about business and life coach, Noble Bowman from Rhapsody Strategies, and his philosophies on helping transform his clients to achieve their destiny....
Bet on Talent: How to Win the Heart of Customers with Dee Ann Turner
