A Server's Journey
Summary: A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
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- Artist: Rocky DeStefano
- Copyright: © 2023 A Server's Journey
Podcasts:
A Server's Moment: Humility In Action
A Server's Moment: Own Your Weakness
Egency: Karen Millsap on Empathy in the Workplace
A Server's Moment: Leading With A Legacy
Foster Dickson: Serving in Action
A Server's Moment: Integrity
How Do You Deal with Unsatisfied Clients?
A Server's Moment: Painting The Picture
Denise Pass: Shame Off You
A Server's Moment: Praise Your Team Publicly
The Professional Casual Interview: Part 3
A Server's Moment: Treat Your Crew
The Professional-Casual Interview: Part Two
A Server's Moment: Crew Stories
The Professional-Casual Interview: Talent Directors on an Authentic Hiring Process