User friendly

Today’s businesses are applying digital reality in all its forms—augmented, virtual, mixed, 360 video, and immersive experiences—in the real world. In this podcast, we take a deep dive into augmented reality, specifically spatial computing and wearables that merge the digital world and real life.

Are consumers ready to embrace the faster, more reliable internet service that 5G wireless networks will deliver? How will next-generation connectivity, powered by 5G, impact the consumer ecosystem? Find out as our new podcast explores the findings from our Connectivity and Mobile Trends survey.

What's customer success and why is it important? Learn how tech, media and telecom companies drive growth and reduce churn with a customer-centric approach.

What technology trends are worth keeping an eye on in the year ahead? Get the inside track in this new podcast based on Deloitte's 2020 Technology Industry Outlook.

Deloitte’s Kevin Westcott joins host Hanish Patel to share his insights on what’s ahead for the telecommunications media & entertainment industry.

Season 3, that’s a wrap—we hope you enjoyed listening! Catch up on past episodes, share the series with your network, and chat with our host, Hanish on Twitter @HanLXXIII or @DeloitteTMT. Tune in this fall for new episodes from User Friendly and don’t forget to subscribe.

Hanish continues his conversation with Julia Silva and Sharon Harris, discussing what it means to bring your “authentic self” to work, the importance of having sponsors—not just mentors—and the value in bringing diverse perspectives to the table.

While many business leaders recognize the importance of having a diverse and inclusive culture, they don’t always know how to achieve it. What steps can the tech industry take to implement a positive change?

What does it mean to be a fast-growing tech company in 2019? And how do companies weather the tremendous growth in revenue and productivity? Hear from the #1 fastest-growing tech company in North America.

Consumers today have more digital media options than ever before. But many say they have to work too hard—and pay too much—to piece together their entertainment experience. Will the costs start to outweigh the benefits?

Get a sneak peek at what's in store for the remainder of season 3.

As we continue our “mini-series” on Brexit, we’re recapping everything that’s happened since we recorded part one and discussing what we can expect to see in the coming weeks as companies prepare for the planned exit date of March 29.

How can 3D printing shape the future of manufacturing? We’re diving into the technology’s potential to transform the $12 trillion manufacturing industry and what tech, media, and telecom companies should consider before exploring additive manufacturing. In this 3D printing podcast, Michelle Bockman, Global head of 3D printing, commercial development and expansion, and Vinod Devan sat down with Hanish Patel to discuss the benefits of additive manufacturing.

Fan engagement is key to driving fans to stadiums and convincing them to spend billions annually on their favorite teams. But engaging virtual fans is an entirely different ballgame. What can sports organizations do to better engage fans—no matter where they watch?  Amy Choyne, CMO of the US Tennis Association, and Pete Giorgio, Deloitte’s US Sports practice leader, joined us at CES 2019 to discuss how sports teams and leagues can unlock value by better understanding end-to-end fan preferences.

From the Internet of Things to 5G, new technologies continue to hit the market that will power the future of connectivity. And what better place to dive into these trends than at CES 2019?  Hanish Patel sat down with Deloitte leaders Kevin Westcott and Mic Locker to learn more about the technologies being showcased and advancements in connectivity we’re likely to see in 2019.