Cisco Podcast Network

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. If you’re an AWS customer or rely on services that use AWS, you might have noticed the major, hours-long outage last week. On November 25th, at approximately 5:15 am PST, users of Kinesis, a real-time processor of streaming data, began to experience service interruptions. The issue was not network-related, and AWS later issued a detailed incident post-mortem analysis identifying an existing operating system configuration issue that was triggered by a maintenance event involving added server capacity. Over the course of the day, Amazon attempted several mitigation measures, but the outage was not completely resolved until approximately 10:23 pm PST. What was notable about this outage was its blast radius, which extended far beyond AWS’s direct customers. Several AWS services that use Kinesis, including Cognito and CloudWatch, were affected, as were any user of applications consuming those services (e.g., Ring, iRobot, Adobe). This is a good reminder of the risk of hidden service dependencies, as well as the need for visibility to understand and communicate with customers when something’s gone wrong. Catch this week’s episode to hear about this outage. Questions? Comments? Contact us at internetreport@thousandeyes.com

Ramon Tancinco had a dream to start a Cisco office in Krakow, Poland. With hard work and some key partners he was able to bring that dream to life. Join our conversation as Ramon talks through moving to Poland, some of the changes on the horizon for the Krakow office, and shares the ways they drive and celebrate diversity in their office. Join Team Cisco: http://cs.co/teamcisco

In this episode of CableStakes, Cisco's James "JB" Brannan , Sr. Manager of Product Management, Cable Access, and Richard Piper, Product Line Manager, Cable Access, share insights on the DOCSIS 4.0 specification: what it's aimed at addressing, key principles for the spec, timeline for deployment and what the move to DOCSIS 4.0 means for end-user experience. To learn more visit https://cisco.com/go/cable.

Learn from influencers and technology executives how SASE is combining cloud security and SD-WAN to support the dynamic secure access needs of digital enterprises, and the factors driving adoption.

This week, we’re pleasantly surprised to say that the Internet did not break and there were no major election-night outages to report. That’s not to say we didn’t catch performance glitches in the days and weeks around the big night, however. Watch this week’s episode, as we cover performance issues at a Secretary of State website as well as why CNN’s election map website was so slow to load for many.

As the We Are Cisco Podcast gears up for a second season, we welcome a new host, Javier Tirado-Montero! Get to know him in this mini episode as he shares where he’s been and where he hopes to go at Cisco. Join Team Cisco: http://cs.co/teamcisco

Today, security is critical not just for large enterprises, but also small businesses, the public sector, and individuals of every race, gender, age, religion, and culture, in the developing and developed world alike. On this episode of TechBeat, we explore the intersection of cybersecurity and inclusion with Cisco’s Global Lead for Inclusion, Trey Boynton, and Cisco security experts Dug Song, Lothar Renner, Kerry Singleton and Alejandra Hernandez-Montaño.

Cisco Customer Experience Centre Krakow is known for its irreplicable atmosphere and culture. Learn more from Beatriz Carretero Parra, Carlos Martin Escabia and Harpreet Soni about what we do and how we keep the CXC KRK spirit alive in times of remote working. Cisco Engineer Incubator: https://www.facebook.com/CiscoIncubator

In this week’s episode, we dive into a recent outage at Slack that caused intermittent issues for its enterprise users (including ourselves) for nearly a full day. The cause, as noted by Slack, was on the backend and related to an overloaded database. Next, we dig into another outage at Microsoft. According to their statement, a bug in an internal update seems to have revoked the routes to a number of devices that were believed to be unhealthy—thereby creating congestion in the rest of their network. This explanation jives with the increased packet loss we observed during this time period. Don’t miss this week’s episode, where we walk through these outages in depth

In this week’s episode, we dive into a recent outage at Slack that caused intermittent issues for its enterprise users (including ourselves) for nearly a full day. The cause, as noted by Slack, was on the backend and related to an overloaded database. Next, we dig into another outage at Microsoft. According to their statement, a bug in an internal update seems to have revoked the routes to a number of devices that were believed to be unhealthy—thereby creating congestion in the rest of their network. This explanation jives with the increased packet loss we observed during this time period. Don’t miss this week’s episode, where we walk through these outages in depth

In this week’s episode, we discuss two notable outages that happened last week. The first, at Twitter, took place on October 15 around 5:30 pm PST and impacted users’ ability to tweet or re-tweet. According to Twitter’s official statement, an internal system error was the culprit—putting to bed any theories of another hack. The second outage took place at the transit provider, Zayo, in the early morning hours of October 13. Although the outage seemed to mostly involve interfaces on the US west coast, Denver and the southwest (as well as a handful of other global locations), the impact of the outage was not very severe due to the time of the outage, which was outside of US business hours. Watch this week’s episode to hear more about these two outages.

In this episode of CableStakes, Cisco's Ben Bekele, Director of Product Management, Cable Access Business Unit, and Don Dewar, Technical Leader, Cable Access, will discuss the differences in public cloud vs. Cloud Native, shed light on the differentiation and characteristics of Cisco's cnBR (Cloud Native Broadband Router) vs. other virtual CMTS's, discuss the fundamental role that security plays in the cable network and provide tips on how to ensure the network is secure.

Explore the beautiful Angola and Jamaica with Apprentices: Princess Sebastiao & Jordan Miller, and their Manager, Yasmin Chowdhary. Find out which magic ingredient Angolans can’t live without, an explanation of Patois, and the importance of celebrating diverse cultures every day. Find Princess’ blog about Black History Month here: https://www.linkedin.com/pulse/what-black-history-month-means-ciscos-apprentices-princess-sebastiao/?fbclid=IwAR3U8iFSLjEsJEBRE6uSLhwHyi9-iZkA8ZtQBYa4SB9myJYLTkv8x4PKclI Listen to Jordan’s favourite song about Jamaica here: https://www.youtube.com/watch?v=vofff0Ei3kk

What do the Stone Roses, Paddle Boards, Customer Success and work-life balance have in common? Alistair Wildman - Rochdale boy and Senior Vice President & General Manager, Cisco Customer Experience in EMEAR. Find out in this episode of Cisco CX EMEAR: Unplugged what it takes, in our new world, to keep customers, employees – as well as the family at home – happy and healthy. Follow: Alistair Wildman on Twitter https://twitter.com/alistairwildman and Linked.in https://www.linkedin.com/in/alistairwildman/ Helen Douglas on Twitter https://twitter.com/HelenCisco and Linked.in https://www.linkedin.com/in/douglashelen/

Scaling an Everest peak and running a small business in a competitive, ever-changing market aren’t entirely different. Both demand speed, agility, and fast, informed decision-making. In this podcast, Cisco TechBeat host Kevin Delaney speaks with Benedikt Bohm, a record-breaking climber who is also the CEO of Dynafit, a maker of high-end mountaineering and skiing gear. Additional insights on the power of digitalization are shared by Bidhan Roy, Cisco’s Managing Director and Head of Commercial and Small Business for Asia Pacific, Japan, and China; and Carlos Torales, Managing Sales Director for Small and Medium Business in the Latin America region. Additional information: The 2020 Small Business Digital Maturity Study, an IDC report commissioned by Cisco. http://cs.co/9009GtAeV