Unfinished Business

In this week’s episode, designer and co-host of ‘ [that other podcast](http://thefreelanceweb.com/)’ [Liz Elcoate](http://lizelcoate.com/) joins Andrew to talk about the difficulties of working alone for long periods, the difficulties of keeping your portfolio full of new work when you work under non-disclosure agreements and why we should never apologise for working with small businesses with smaller budgets. This episode’s sponsored by our friends [Perch](http://grabaperch.com/unfinished), the little content management system for projects where you don’t want a big, complex CMS, and [Hammer for Mac](http://hammerformac.com/unfinished), the nifty development tool for designers and developers.

Special guest [Dan Cederholm](http://simplebits.com) joins Andrew Clarke this week to talk about making money by making things, how making great schwag makes a great impression and what happened to Foamee. They discuss why on Dribbble it’s important for business to not get in the way of a great service and with Dan’s new book coming up, they talk about the process of writing and whether second editions are worth it. Thanks to our sponsor this week [GatherContent](http://gathercontent.com/unfinished) — helping people who build websites work with their clients to plan, organise and collaborate on web content. Sign up through that page and get your first month free, on top of the 30 day trial period. That’s a great offer.

Designer, icon artist , author and possibly Doctor Who’s next companion [Jon Hicks](http://) joins host Andrew Clarke this week. They discuss differences in the ways that Jon approaches different types of clients, how publishing his day rate and availability on his web site has improved the ‘quality’ of his enquiries and who ultimately owns the work that they do. As you might expect they couldn’t spend an hour together without talking about Doctor Who. Quite a lot. Thanks to our sponsor, [Blush](http://blushpublishing.co.uk/unfinished) — beautiful letterpress printing of cards, stationery and more for designers and artists. Get 20% off custom business card printing during September when you use the promo code: **UNFINISHEDBUSINESSCARDS**.

In the latest episode of your favourite soap ‘apera,’ Anna and Andy go off on a tangent (no really) about the winner of their ‘Daft Proposal Of The Week Award.’ They talk about how to respond to proposals and whether it’s ever appropriate to not respond at all.

Back from his holidays, all tanned and gorgeous (obviously,) Andy rejoins Anna to talk about Laura Kalbag’s ‘Good Designers, Good Clients’ article on A List Apart. They discuss how Andy was inspired by Seth Godin to start speaking again and the best bits from the last three episodes including our ‘double our day rate Fridays,’ Sarah’s approach to handling low budget enquiries and the problem of doing work under NDA and having little to show for it in your portfolio. Thanks to our sponsor, [Ghostlab](http://www.vanamco.com/unfinished) — Synchronized cross-browser and mobile testing taken to the next level. Get 30% off at checkout with the offer code **UNFINISHEDBUSINESS**.

Sarah Parmenter co-hosts the show in place of Andrew. This week's topic is money related – Sarah and Anna talk about fair pricing, taking payment before site launch, and educating clients with unreasonably low budgets. Anna also asks Sarah about her exciting new venture and what drove her to start a completely different business. They discuss the importance of honesty, and how working on side projects can help with motivation. This show is sponsored by [Perch](http://grabaperch.com/unfinished), the little content management system for projects where you don’t want a big, complex CMS, and [Hammer for Mac](http://hammerformac.com/unfinished), the nifty development tool for designers and developers.

Anna is joined by guest co-host and rockstar, Marcus Lillington, and they talk about estimations, project scheduling and spinning plates. Marcus shares his tips on keeping projects on track while managing maintenance for existing clients. This episode wouldn’t be possible without our sponsor: [GatherContent](http://gathercontent.com/unfinished), which helps people who build websites work with their clients to plan, organise and collaborate on web content. Go to [gathercontent.com/unfinished](http://gathercontent.com/unfinished) to sign up for a free 30 day trial and get 20% of your subscription.

Harry Roberts steps in as guest co-host while Andy's on holiday. Anna asks him about his sudden decision to leave his full-time job, the events that led up to it, and what he plans to do next. Harry shares his advice for people struggling to balance work and personal projects. They also have a sneaky chat about object oriented CSS at the end even though it's not really business related but something had to replace the usual 10 minutes of banter about soap and apes. Thanks to [Blush](http://blushpublishing.co.uk/unfinished) who are sponsoring this week's show, — Blush does beautiful letterpress printing of cards, stationery and more for designers and artists. Support the show by supporting them.

In the final chapter of the contract episode trilogy, Anna asks Andy about writing a contract for working with agencies, they discuss which browsers and devices they should mention, termination and late payment fees, and who owns the content at the end of the project. Thanks to our sponsor, [Ghostlab](http://www.vanamco.com/unfinished) — Synchronized cross-browser and mobile testing taken to the next level. Get 30% off at checkout with the offer code UNFINISHEDBUSINESS.

It’s episode 29 and part two in a series about contracts and the [Contract Killer](http://stuffandnonsense.co.uk/projects/contract-killer/). Anna and Andy talk about how a good contract sets the tone and lays the foundations for a mutually good business relationship. They get down to the nitty gritty of the first few Contract Killer clauses including specifying deliverables, price and payment terms. Oh. And Andy mentioned ze Chermans but he thinks he got avay viz it. Thanks again to our sponsor this week [Perch](http://grabaperch.com/unfinished), the little content management system for projects where you don’t want a big, complex CMS You can support the show by supporting them.

Finally, yes finally, Anna and Andy get around to the first of two, maybe three, episodes about contacts. They talk about the ‘Contract Killer,’ why they think it’s important to always use a contract and why some people think otherwise. They discuss the essential elements that should go into every contract and why, on top of any legal benefits, how a good contract says a lot about how you do business and why writing yours should be a creative challenge you relish. (Don’t miss the gag reel and ice-cream banter after the show. It’s a scorcher.) This episode wouldn’t be possible without our sponsor: GatherContent — GatherContent helps people who build websites work with their clients to plan, organise and collaborate on web content. If you sign up through that page, you’ll get 20% of your subscription.

_Finally_, yes **finally** , Anna and Andy get around to the first of two, maybe three, episodes about contacts. They talk about the ‘ [Contract Killer](http://stuffandnonsense.co.uk/projects/contract-killer/),’ why they think it’s important to always use a contract and why some people think otherwise. They discuss the essential elements that should go into every contract and why, on top of any legal benefits, how a good contract says a lot about how you do business and why writing yours should be a creative challenge you relish. (Don’t miss the gag reel and ice-cream banter after the show. It’s a scorcher.) This episode wouldn’t be possible without our sponsor: [GatherContent](http://gathercontent.com/unfinished) — GatherContent helps people who build websites work with their clients to plan, organise and collaborate on web content. If you sign up through that page, you’ll get 20% of your subscription.

In this week’s episode, Anna and Andy discuss Motorhead and motorcycles and how Andy’s too much of a ‘wendy’ to lift one. Really. They talk about how Stuff and Nonsense’s pattern of weekly working sometimes doesn’t work and how to deal with competing client demands when you have limited time available. Thanks to our sponsor this week [Blush](http://blushpublishing.co.uk/unfinished) — Blush does beautiful letterpress printing of cards, stationery and more for designers and artists. Support the show by supporting them.

In this week’s episode, lycra wearing, tightrope walker\* Anna Debenham and moustache twiddling strong man Andy Clarke ask “who would win in a fight? Boba Fett or Batman?” “If the world was ending tomorrow, which endangered species would you eat?” and other important business questions? More importantly they talk about reviews and how they can help improve your business. Thanks to our sponsor, [Ghostlab](http://www.vanamco.com/unfinished) — Synchronized cross-browser and mobile testing taken to the next level. Get 30% off at checkout with the offer code UNFINISHEDBUSINESS. \* We lied about the lycra.

In this, the 25th anniversary episode of Unfinished Business, Anna and Andrew talk about working in a supermarket (a while ago, obviously) and how Andy’s professional level skiving almost lead him to a career in supermarket management. They talk about selling an experience as well as selling design or code and how creative services are as much about putting on a show as they are about doing work. This episode is sponsored by [Perch](http://grabaperch.com/unfinished), the little content management system for projects where you don’t want a big, complex CMS.