BriefingsDirect Podcasts

Just as cloud computing initially seeped into organizations under the cloak of shadow IT, application programming interface (API) adoption has often followed an organic, inexact, and unaudited path.  IT leaders know they’re benefiting from APIs -- internal, via third parties, and often outwardly exposed -- they just don’t know where they are, how much they support key services, and how they’re being used … or abused. As a result, developers and business architects alike don’t know how organically adopted technologies like APIs are adversely impacting their businesses -- until something like the Log4j and Log4shell vulnerabilities have run amok. Stay with us now as we explore how API-intensive and API-experienced businesses are bringing maturity to their APIs’ protections through greater observability, tracing, and usage analysis. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn how Twitter, a poster child for business-critical API use, makes the most of APIs by better knowing and managing them across their full lifecycles, we’re joined by several guests to discuss the latest in API maturity: Please welcome Rinki Sethi, Vice President and Chief Information Security Officer (CISO) at Twitter, and  Alissa Knight, recovering hacker and partner at Knight Ink. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable AI.

Predicting the future took on a whole new degree of difficulty the past two years. And while we can’t always know what Mother Nature will throw our way, we can learn from what worked -- and what didn’t work -- in 2021.  Clearly, adjusting swiftly to persistent change and leveraging digital -- and often virtual -- tools, environments, and processes were major benefits. Now, how will 2022 shape up as we extrapolate on the trends around shifting work models? How will technology, both tactically and strategically, improve the ways businesses operate and enable employees to remain productive and content, regardless of where they are? Stay with us as we explore the ways work continues to be reinvented while -- at the same time -- digital technologies enhance and disrupt the means through which we all collaborate and operate in our jobs.  Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the ways that 2022 will set the stage for the next decade of innovation and work adaptation, BriefingsDirect sat down with Christian Reilly, Vice President and Head of Technology Strategy at Citrix, and Tim Minahan, Executive Vice President of Business Strategy at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

Complexity and security challenges can hobble the growth of financial transactions for private-data-laden, consumer-facing software-as-a-service (SaaS) applications. Add to that the need to deliver user experiences that are simple, intuitive, and personalized -- and you have a thorny thicket of software development challenges. So how did streamlined and cost-efficient home-brokerage-enabler Houwzer construct a resilient application programming interface (API)-based platform as the heart of its services integration engine for buying and selling real estate online? Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To gain the inside story of how Houwzer makes the most of APIs and protects its user data while preventing vulnerabilities, BriefingsDirect sat down with Greg Phillips, Chief Technology Officer (CTO) at Houwzer. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable AI.

The so-called great resignation has anywhere from half to two-thirds of U.S. workers looking for something other than their current situation. Whatever the percentage, there’s no question that workers across the board have and continue to quit in droves. And whether the exit is due to the COVID-19 pandemic, the culmination of decades of various trends, or some combination, the bottom line is that employers need to give workers better reasons to remain. Stay with BriefingsDirect as we explore new research into why one of the tightest labor markets the world has ever seen means an end to business as usual. We’ll explore ways that the shifting expectations of employees may lead to a transformation of employment -- that can work to everyone’s advantage. Subscribe to the podcast on iTunes. Read a full transcript or download a copy.  To learn more about the transition to a healthier and more sustainable environment for employee well-being and satisfaction, please welcome Amy Haworth, Senior Director of Employee Experience at Citrix, and Melissa Swift, U.S. and Canada Transformations Services Leader at Mercer. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

Way back in 1996, when web browsing was novel and central processing still ruled the roost of enterprise IT, The Open Group was formed from the merger of the Open Software Foundation and X/Open. This October marks the 25th anniversary of remarkable achievements in the technology standards arena by The Open Group. Beginning with a focus as the publisher of the single UNIX specification technical standard and steward of the UNIX trademark, the organization has grown to more than 850 members in over 50 countries -- and it leads the field and technology standard services, certifications, research, and training. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Stay with us as BriefingsDirect explores how standards like UNIX and TOGAF evolved to transform business and society by impacting the world as a digital adoption wave swept over human affairs during the past quarter century. Here to commemorate The Open Group’s achievements and reminisce about the game-changing, earth-shattering, and culture-evolving advances of standards-enabled IT, are Steve Nunn, Chief Executive Officer (CEO) at The Open Group; David Lounsbury, Chief Digital Officer (CDO) at The Open Group, and  Jim Hietala, Vice President Business Development and Security at The Open Group. The panel discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.

In the last BriefingsDirect sustainable business innovation discussion, we explored how operational resiliency has become a top priority in the increasingly interconnected financial services sector. We now expand our focus to explore the best ways to anticipate, plan for, and swiftly implement the means for nearly any business to avoid disruption. New techniques allow for rapid responses to many of the most pressing threats. By predefining root causes and implementing advance responses, many businesses can create a culture of safer and sustained operations. Listen to the podcast. Find it on iTunes. Read a full transcript or download a copy. To learn more about the many ways that businesses can reach a high level of assured business availability despite persistent threats, please welcome Steve Yon, Executive Director of the EY ServiceNow Practice, and Andrew Zarenski, Senior Manager and ServiceNow Innovation Leader at EY. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solution. Listen to the podcast. Find it on iTunes. Read a full transcript or download a copy. Sponsor: ServiceNow and EY.

The speed and complexity of microservices-intense applications often leave their developers in the dark. The creators too often struggle to track and visualize the actual underlying architecture of their distributed services. The designers, builders, and testers of modern API-driven apps, therefore, need an ongoing and instant visibility capability into the rapidly changing data flows, integration points, and assemblages of internal and third-party services. Thankfully, an open-source project to advance the sophisticated distributed tracing and observability platform called Hypertrace is helping. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Stay with us here as BriefingsDirect explores the evolution and capabilities of Hypertrace and how an early adopter in the online payment suite business, Razorpay, has gained new insights and deeper understanding of their overall services components. To learn how Hypertrace discovers, monitors, visualizes, and optimizes increasingly complex services architectures, please welcome Venkat Vaidhyanathan, Architect at Razorpay in Bangalore, India, and Jayesh Ahire, Founding Engineer at Traceable AI and Product Manager for Hypertrace. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable AI.

The rapidly expanding use of application programming interfaces (APIs) to accelerate application development and advanced business services has created a vast constellation of interrelated services -- often now called the API Economy. Yet the speed and complexity of this API adoption spree has largely outrun the capability of existing tools and methods to keep tabs on the services topology -- let alone keep these services secure and resilient. Stay with us here as BriefingsDirect explores a new platform designed from the ground up specifically to define, manage, secure, and optimize the API underpinnings for so much of what drives today’s digital businesses. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about how Traceable AI aims to make APIs reach their enormous potential safely and securely, please welcome Sanjay Nagaraj, Chief Technology Officer (CTO) and Co-Founder at Traceable AI. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable AI.

Today’s diversity of hybrid IT models and environments demands that IT services and support accommodate more digital variables than ever. This burgeoning complexity and the fast-changing dynamics of digital businesses are pushing enterprises to seek a complete and holistic way to support all their technology -- from every edge to every cloud -- in one bold stroke. That’s the market driver behind a new pan-IT services offering from Hewlett Packard Enterprise (HPE) Pointnext Services called HPE Pointnext Complete Care. The all-inclusive approach moves past product-based experiences of support to an all-IT-environment-wide experience. It both reaches back to provide legacy and product support and extends to the intelligence-driven and proactive optimization of all digital business services. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. The next BriefingsDirect Voice of Tech Services Innovation series interview examines how HPE Pointnext Services has developed this solution to satisfy the broad new definition of complete IT tech support. To learn more about bringing what amounts to a warm blanket of support across the entire IT environment please welcome Gerry Nolan, Director of Operational Services Portfolio at HPE Pointnext Services. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise Pointnext Services.

Bringing broader awareness of security risks and building a security-minded culture within any public or private organization has been a top priority for years. Yet halfway through 2021, IT security remains as much a threat as ever -- with multiple major breaches and attacks costing tens of millions of dollars occurring nearly weekly. Why are the threat vectors not declining? Why, with all the tools and investment, are businesses still regularly being held up for ransom or having their data breached? To what degree are behavior, culture, attitude, and organizational dissonance to blame? Listen here as BriefingsDirect probes into these more human elements of IT security with a leading chief information security officer (CISO). Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about adjusting the culture of security to make organizations more resilient, please welcome Adrian Ludwig, CISO at Atlassian. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable.ai.

Self-awareness as an individual attribute provides the context to better understand others and to find common ground. But what about self-awareness of entire generations? Are those born before the mass appeal and distribution of digital technology able to make the leap in their awareness of those who have essentially been Born Digital? Does the awareness gap extend to an even more profound disconnect between how today’s younger generations think and those more likely to be in the leadership positions in businesses? Do the bosses really get their entry-level cohorts? And what, if any, impact has the COVID-19 pandemic had in amplifying these perception and cognition gaps? Stay with us as BriefingsDirect explores new research into what makes the Born Digital generation tick. And we’ll also unpack ways that the gap between those born analog and more recently can be closed. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the paybacks and advantages of understanding and embracing the Born Digital Effect, please welcome Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix, and Amy Haworth, Senior Director of Employee Experience at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

The last few years have certainly highlighted the need for businesses of all kinds to build up their operational resilience. With a rising tide of pandemic waves, high-level cybersecurity incidents, frequent technology failures, and a host of natural disasters -- there’s been plenty to protect against. As businesses become more digital and dependent upon end-to-end ecosystems of connected services, the responsibility for protecting critical business processes has clearly shifted. It’s no longer just a task for IT and security managers but has become top-of-mind for line-of-business owners, too. Stay with us now as BriefingsDirect explores new ways that those responsible for business processes specifically in the financial sector are successfully leading the path to avoiding and mitigating the impact and damage from these myriad threats. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the latest in rapidly beefing-up operational resilience by bellwether finance companies, BriefingsDirect welcomes Steve Yon, Executive Director of the EY ServiceNow Practice, and Sean Culbert, Financial Services Principal at EY. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: ServiceNow and EY.

While the use of machine learning (ML) and artificial intelligence (AI) for IT security may not be new, the extent to which data-driven analytics can detect and thwart nefarious activities is still in its infancy. As we’ve recently discussed here on BriefingsDirect, an expanding universe of interdependent application programming interfaces (APIs) forms a new and complex threat vector that strikes at the heart of digital business. How will ML and AI form the next best security solution for APIs across their dynamic and often uncharted use in myriad apps and services? Stay with us now as we answer that question by exploring how advanced big data analytics forms a powerful and comprehensive means to track, understand, and model safe APIs use. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn how AI makes APIs secure and more resilient across their life cycles and ecosystems, BriefingsDirect welcomes Ravi Guntur, Head of Machine Learning and Artificial Intelligence at Traceable.ai. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable.ai.

The burgeoning use of application programming interfaces (APIs) across cloud-native computing and digital business ecosystems has accelerated rapidly due to the COVID-19 pandemic. Enterprises have had to scramble to develop and procure across new digital supply chains and via unproven business-to-business processes.Companies have also extended their business perimeters to include home workers as well as to reach more purely online end-users and customers. In doing so, they may have given short shrift to protecting against the cybersecurity vulnerabilities inherent in the expanding use of APIs. The cascading digitization of business and commerce has unfortunately lead to an increase in cyber fraud and data manipulation. Stay with us for Part 2 in our series where BriefingsDirect explores how APIs, microservices, and cloud-native computing require new levels of defense and resiliency. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about the latest innovations for making APIs more understood, trusted, and robust, we welcome Jyoti Bansal, Chief Executive Officer and Co-Founder at Traceable.ai. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable.ai.

Thinking of IT security as a fortress or a moat around your compute assets has given way to a more realistic and pervasive posture. Such a cybersecurity perimeter, it turns out, was only an illusion. A far more effective extended-enterprise strategy protects business assets and processes wherever they are -- and wherever they might reach. As businesses align to new approaches such as zero trust and behavior-modeling to secure their data applications, infrastructure, and networks, there’s a new, rapidly expanding digital domain that needs such pervasive and innovative protection. The next BriefingsDirect security trends discussion explores how application programming interfaces (APIs), microservices, and cloud-native computing form a new frontier for cybersecurity vulnerabilities -- as well as opportunities for innovative defenses and resilience. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. To learn more about why your expanding use of APIs may be the new weak link in your digital business ecosystem, please welcome Jyoti Bansal, Chief Executive Officer and Co-Founder at Traceable.ai. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable.ai.