Cisco Unified Communications Podcast Series show

Cisco Unified Communications Podcast Series

Summary: Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Workspace. Learn how Cisco Unified Communications solutions and services can help organizations solve cost, productivity, and process issues.

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  • Artist: Cisco Systems
  • Copyright: © 1992-2009 Cisco Systems, Inc. All rights reserved.

Podcasts:

 Unified Communications in the Branch Office | File Type: audio/mpeg | Duration: 23:38

Find out which products and solutions from the Unified Communications portfolio will best meet the needs of your Branch Office.

 Speech Recognition | File Type: audio/mpeg | Duration: 6:27

Speech Connect for Cisco Unity allows callers to speak the name of the employee they want to call.

 The Business Value of Unified Communications for Customers | File Type: audio/mpeg | Duration: 14:28

Customers can learn about the business benefits of Unified Communications Solutions.

 Contact Center User Group | File Type: audio/mpeg | Duration: 10:59

Benefits of becoming a member of the Cisco Contact Center User Group.

 Q2 Update for Unified Communications Solutions | File Type: audio/mpeg | Duration: 15:26

An update on Unified Communications Solutions for the analyst community covering Q2.

 Unified Communications: System Release 6.1 | File Type: audio/mpeg | Duration: 13:52

A technical summary of the recent Cisco Unified Communications System 6.1 release, including new and enhanced products and features that help enhance collaboration through a unified workspace. Host Marlowe Fenne talks with Andy Leong.

 Unified Communications: Presence Federation | File Type: audio/mpeg | Duration: 14:56

A high level overview of Presence Federation.

 Unified Communications: Network Security | File Type: audio/mpeg | Duration: 11:26

Recommendations for securing Unified Communications networks.

 Unified Communications: Interoperability Lab | File Type: audio/mpeg | Duration: 08:13

Customers can get help with voice interoperability through the Cisco Interoperability Lab.

 Unified Communications: Contact Center Reporting Solutions | File Type: audio/mpeg | Duration: 11:27

With Cisco's acquisition of Latigent LLC, a leading vendor of contact center business analytics and reporting solutions, Cisco adds reporting solutions to its portfolio.

 Unified Communications: Contact Center Express | File Type: audio/mpeg | Duration: 16:01

Contact Center "in a box" for up to 300 agents.

 Unified Communications: Presence in the Contact Center | File Type: audio/mpeg | Duration: 09:18

How presence technology can improve the operations of a Contact Center.

 Unified Communications: Q2 Update for Contact Center | File Type: audio/mpeg | Duration: 15:09

An update on Contact Center Solutions for the analyst community covering Q2.

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