CIO Playbook Episode #19: Bring Your Own Device




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Summary: In this episode of the CIO Playbook I discuss the opportunity bring your own device offers to the corporate technology department. In the June 12, 2012 article titled the case against BYOD, Jim Spicer, corporate CIO of Wells Fargo, is having none of “bring your own device.” He tells the CIO Journal his technology decisions are driven by doing what’s best for the business. In this case, he says security and reliability trump succumbing to the fad of the moment. Technology strategy shouldn’t be dictated by “what people want, but what they need to serve our customers,” he says Spicer also doesn’t buy into the idea that having a BYOD policy is indispensable to attracting good talent. The business itself should be a magnet, he says. “We have enough to offer the next generation in exciting opportunities and we have the technology offerings to satisfy their needs and those will evolve over time,” Spicer said WIKIPEDIA defines BYOD as (BYOD) describes the recent trend of employees bringing personally owned mobile devices to their place of work, Some prefer the term Bring Your Own Technology (BYOT), because it is a broader description, which not only covers the hardware device(s), but also the software used on the device (e.g. web browser, media player, antivirus, word processor etc. BYOD is making significant inroads in the business world with about 90% of employees already using their own technology (in at least a limited capacity) at work. In most cases, businesses simply can't block the trend. There are studies that say if IT attempts to block access 75% of staff will find a work around. If an employee uses a smart phone to access the company network and then loses that phone, the confidential data stored on the phone could potentially be retrieved by un-trusted parties. One of the biggest issues with managing the BYOD dilemma is to track and control access to corporate and private networks. Business: A business that adopts a BYOD policy allows itself to save money on such high-priced devices that normally they would be required to purchase for their employees. Employees may take better care of a device that they view as their own property. Companies can take advantage of newer technology faster. There are various laws in countries that protect individual privacy. Companies have policies that do not allow use of company equipment for non-work related activities. There can be conflict without ensuring the employee has given consent. Recommend a BYOD acceptable use policy and a contract with the employee separate from other AUS policies Companies should detail the measures they will take to protect their data on a personal device Including monitoring and wiping My preference is to acknowledge a zone of privacy for the employee’s personal use.Stating that we will provide the applications for use on the device and all company data must be accessed via the provided applications. Provide a wi-fi environment Use a tool, like good Allow individuals to bring the tool they want