Summary: I this episode I continue my series on how to manage meetings more effectively. Moving into the unique challenges of Video Conferencing. I am choosing to focus on video because technology has advanced to such a level that we all are using video more often. The Art of Meeting Management Chapter 4: Video Conference Etiquette In the 1980 movie Caddyshack there is a scene where the caddy's bet on whether a caddy will pick his nose when he thinks no one is looking only to have him pick and then eat whatever it was he pulled out. Gross? Absolutely! I hope that none of you get caught in a similar situation while sitting on a video conference call. I sure feel like I have observed just about every bad habit possible while sitting on a video. Sometimes I feel like I am watching an Adam Sandler movie. So here are few of my recommendations for effective Video Conferencing: • Sit close together • Zoom the camera to show your faces • Wear the right colors for your complexion • Watch nervous habits. • Careful what your body language is saying • Your facial expressions matter • Be aware of camera location and sound Sit close together I know that some people are uncomfortable with personal space. It is important to understand that If we have everyone spread out in the room the opportunity is lost again and the call becomes more emotionally frustrating for the attendees. Zoom the camera to show your face If it is just you in the meeting zoom the camera to your upper half do not sit at one end of the conference table and then show the entire room. The best part of video is the opportunity to see your face, it is the best way to communicate. Video is different from voice conference calls in that the objective is to see the person on the other end. My teenagers use video chat on a regular basis to talk to friends all over the world. They set the video to show their face so that when a joke is told and it isn't any good the other person can see their scrunched up nose while hearing the laughter. I have video ability set on my office phone and have found that I prefer to talk to people via video because, I know if they are listening. Wear the right colors How often do we watch news or sports anchors wearing a white shirt and a light-colored ties. Or far worse wearing ties in the same color scheme as the shirts they are wearing. The combination washed out under the lighting. If you know you are going to be doing a video meeting and you have a light complexion wear darker colors. I know this may sound vain but more and more our lives are conducted via video and how you present yourself will be part of your measure. Remember the Boy Scout motto "be prepared". Watch out for nervous habits Let me say this one straight; don't pick your nose, your ears, or other parts of your body! We all have a habit of some sort and we do it without thinking. Want to know what yours is? Take your video camera out set it up on top of your TV and record yourself watching it. Then review the video. There will be something there. One of our smarter engineers had this habit of pulling on his eyebrows while talking and until we showed him the video playback he wouldn't believe us. It took a lot of practice for him to stop this habit. Careful what your body language is saying Leaning way back from the table with your hands behind your head says you aren't interested in being in the meeting. Yes, I know you probably aren't. But it is probably not a good idea to telegraph that to everyone else. How you sit says everything. You may not think it is important until you sit on the other side of a call and see the guy lounging backward and with his hands behind his head while you are trying to make your pitch. Your facial expressions matter Ask any poker player. They can tell a lot about what a person is thinking by watching their faces. We all use facial expressions to know if you are happy, mad, or bored.
