Summary: As much as I complain about nutty patrons, the vast majority of people I had to deal with on a daily basis were amazingly nice and appreciative folk, who would never think to question a fine, let alone whine about it and whose scant few complaints were limited to things like, "I wish the library was open even more often than every day, cause I love it so." Then, just when I was starting to think that humanity was basically decent, if occasionally misunderstood, and I should really look into shutting up with my own petty moaning, someone truly evil, such as the patron I called Mrs. Carol Satan, would arrive and blow the decency curve for everyone. Mrs. Carol Satan's overriding memorable quality, (beyond smelling like a Marlboro factory in heat) was her ability to go from zero to psychotic, lying, bizatch in the space of 2.5 seconds. Not only was she known to frequently lie to our faces concerning matters that were her own damn fault, but she usually did so at full scream, practically slashing at our eyes with her claws. Any encounter with her left you feeling violated and dirty. She gave harpies a bad name. Dipped in the River C, she was. Fortunately, we were at last able to defeat her in a most public manner. This is that story.
