Summary: Accountability is one of those principles of business that is an important foundation of organizational culture but is easily shrugged off as a buzz-word. Ask someone in your organization to define accountability, and you may hear any number of answers, from “I don’t know” to “following the rules.” You might even see some eyes roll. Accountability is rarely explicitly defined, whether for the organization as a whole, or for the departments and teams that work within them. Without a deliberate conversation about what it means to be accountable, it's existence is left to chance. In this episode, I'll share the definitions of different types of accountability, and discuss the fundamental ingredients that are necessary for accountability to exist. Find more organization change resources at www.enclaria.com.
