Summary: <br> I had the pleasure of discussing with Mark, the role he is playing at the <a href="http://www.lean.org/">Lean Enterprise Institute</a> and his book on Lean Health Care. Mark is an engaging speaker and a Lean advocate. Mark also writes the highly acclaimed <a href="http://leanblog.org">Lean Blog.</a> <br> Mark Graban is a Senior Fellow at the Lean Enterprise Institute and author of the Shingo Prize-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. Previously, Mark worked as a consultant for numerous healthcare organizations across North America and in the United Kingdom. He taught and led teams of hospital personnel across multi-month lean transformation engagements in departments including laboratory, radiology, primary care, and nursing settings. Working with managers and senior leaders, these hospitals developed a track record of sustaining their lean improvements and also instilling a culture of continuous improvement and kaizen. With a background in Industrial Engineering, Mark first learned and practiced lean in various manufacturing industries, learning how lean concepts and management methods could be translated into different settings. <br> Related Blog Post can be found on the <a href="http://business901.com">Businss901 blog.</a> <br> <br>
