CEO View: Practicing Servant Leadership and Extreme Communication

Summary: Effective leaders know the value of ongoing learning and receiving mentorship and support from others. In this episode, we learn from the CEO of NAFCU about why emotional intelligence is critical as a servant leader in today, some of his recommended hiring and managing practices that fly in the face of many companies, and the importance of guarding and nurturing culture while stoking the communication channels to steward the workforce during the trying pandemic times.