Summary: The IRS has made measurable progress on customer-service staffing over the last couple of years. If it was a hospital patient, it might be out of the intensive care unit, but still in the hospital. For a review of the IRS's top challenges as it hits the 2024 filing season, Federal Drive Host Tom Temin talks with Taxpayer Advocate Erin Collins. Learn more about your ad choices. Visit megaphone.fm/adchoices
