Summary: <p>In This Episode we speak with Julie Montalbano, RN and the best Systems Redesign Specialist in the Albany VA, Robert Sklenarik, about Julie's Systems Redesign Project to improve the Veterans Experience during a colonoscopy. <a href="https://youtu.be/_G_beeO2wkc" target="_blank" rel="noopener noreferer">To see her video click here. </a></p>
