Summary: On this week’s Dream Business Radio Show, I interview Doug Noll. Doug is the author of a great book called, De-Escalate: How to Calm an Angry Person in 90 Seconds or Less. He was a business and commercial trial lawyer for 22 years before turning to leadership development, problem solving and peacemaking.<br> Download MP3<br> <br> <br> <br> Connect with Doug on their website: www.Dougnoll.com
