Summary: <a href="https://www.complianceandethics.org/wp-content/uploads/2015/02/turteltaub-adam-200x200.jpg"></a>Post By: Adam Turteltaub<br> <br> Much has changed in the world of compliance, especially of late, but when it comes to healthcare investigations, not all should, says <a href="mailto:ppara@cecompanion.com">Pamela Para</a> (<a href="http://www.linkedin.com/in/pamela-para-7652b051">LinkedIn</a>) RN, MPH, CPHRM, ARM, DFASHRM, President and Chief Content Officer at <a href="http://www.cecompanion.com">CE Companion</a>. According to Pamela the historical approach still works. And, interestingly enough, she notes that it relies heavily on several nursing techniques developed by Florence Nightingale, herself: assessment, diagnosing, planning, implementing monitoring and evaluation.<br> <br> In the podcast she lays out three P’s for investigation (and a few additional little “p’s” too):<br> <br> Policies: Be sure to match up your policies, procedures and protocols with national standards of practice and regulatory requirements. Then make sure you are doing them in practice.<br> <br> Paper: Documentation is critical. Document your finding for the record and any corrective actions taken.<br> <br> People: Get the right people involved in the investigation, and be sure to have a methodology for gathering them. Who will be on the team will vary depending o the type of investigation. And don’t forget to go back to the previous “P” and document your selection process.<br> <br> Listen in to learn more about how to improve the effectiveness of your healthcare investigations, including how the investigatory process can and should be a part of the enterprise risk management and strategic plans.
