IRS ‘struck a nerve’ with facial recognition, but pieces missing in fight against fraud

Summary: The IRS has canceled its use of facial recognition technology for taxpayers to log on. That's having a ripple effect on ID verification at other agencies. The IRS' one-time vendor, ID.me, said it will make facial recognition optional for the nine other agencies it does business with. But agencies still have to counter fraud. Federal News Network’s Jory Heckman shared more details on the Federal Drive with Tom Temin. Learn more about your ad choices. Visit megaphone.fm/adchoices