Summary: This episode was recorded on the evening of Tuesday, October 19, the "go live" date for Disney Genie Service. Aaron, Tim, and Willie spent the day gathering information and reactions from people who were using the service at Walt Disney World on launch day. This is our assessment of the rollout, based on the feedback we collected. (Note: We know that many people had individual issues with the service. Those are important, and we do not wish to minimize them. But we stand by our assessment, based on the overall weight of the feedback we received both prior to recording the episode and in the couple of weeks since).
