Summary: The Department of Homeland Security is on a multi-year mission to improve employee engagement scores after years of being at the bottom of the pack. DHS improved overall engagement scores by four points on the 2020 Federal Employee Viewpoint Survey. Leaders and supervisors each improved their scores by five points last year. For how they did it, Federal News Network's Nicole Ogrysko spoke with DHS chief human capital officer Angie Bailey. Learn more about your ad choices. Visit megaphone.fm/adchoices
