Summary: The Veterans Benefits Administration had its disability claims backlog under control. And then the pandemic hit. It now stands at nearly 192,000 pending claims. And VA says it'll likely get worse before it gets better. The department is relying on contractors to speed up work and bring the backlog down to pre-pandemic levels by the end of next year. But Congress worries VBA and its contractors may sacrifice speed for quality. More from Federal News Network's Nicole Ogrysko. Learn more about your ad choices. Visit megaphone.fm/adchoices
