213: Dealing with Challenging Employees when Building Courageous Culture | with Karin Hurt
Summary: <br> Some leaders look at their people, shake their heads, and say, “They can’t get there from here.” Sometimes that’s true. But often the solution is creating a stronger culture, where employees are encouraged and coached to contribute their best thinking.<br> People are different, and these differences can add value. As a leader, you need to figure out the best ways to leverage the strengths of the human beings on your team.<br> In part 2 of this conversation with Karin Hurt about her newest book, Courageous Cultures, we talk about dealing with five additional types of people who present a specific challenge:<br> <br> Just-Tell-Me-What-to-Do-ers: They consistently just want to be told what to do. <br> Just-Do-What-I-Sayers: They are often successful and just want people to line up behind them and do what they’re told.<br> Let-Me-Do-My-Thing-ers: They are certain of their direction and methods.<br> Silent Wounded: They don’t trust you—and with good reason. They’ve been burned by previous leaders.<br> * Silent Ponderous: They may be quiet introverts, but they have insights you desperately need.<br> <br> Karin Hurt is the award-winning author of several books and an Inc. Top 100 leadership speaker. She provides leadership development programs for organizations around the world. A former Verizon Wireless executive, she has over two decades of experience in customer service, sales, and human resources.<br> <br> Resources Mentioned in This Episode:<br> <br> Book: <a href="https://www.amazon.com/Courageous-Cultures-Karin-Hurt/dp/1400219531/ref=as_li_ss_tl?_encoding=UTF8&qid=1582811317&sr=8-1&linkCode=sl1&tag=trailblazeinc-20&linkId=21e60e3b3b907a5d547b04ad334bba26&language=en_US">Courageous Cultures</a> <br> Idea Inspiration Summit July 23<br> <a href="http://www.CourageousCulturesBook.com">Free executive strategy guide to creating a courageous culture</a><br> Idea incubator guide (with pre-ordering)<br> Book: <a href="http://winningwellbook.com/">Winning Well: A Manager’s Guide to Getting Results–Without Losing Your Soul</a><br> Book: <a href="https://www.amazon.com/Overcoming-Imperfect-Boss-Practical-Relationship/dp/0615977251/ref=sr_1_2?ie=UTF8&qid=1460566353&sr=8-2&keywords=karin+hurt">Overcoming An Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss</a><br> Online course: <a href="http://inspire.letsgrowleaders.com/">Results That Last: 7 Roles Every Manager Must Master</a><br> Website: <a href="http://www.letsgrowleaders.com/">letsgrowleaders.com</a><br> Twitter: <a href="https://twitter.com/LetsGrowLeaders?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor">@letsgrowleaders</a><br> Facebook: <a href="https://www.facebook.com/letsgrowleaders">/letsgrowleaders</a><br> Engaging Leader 135: <a href="https://engagingleader.com/135-how-to-lead-meetings-that-get-results-and-that-people-want-to-attend-with-karin-hurt/">How to Lead Meetings That Get Results (and That People Want to Attend)</a><br> Engaging Leader 054: <a href="https://engagingleader.com/054-humility-and-leadership-how-to-teach-confident-humility-podcast/">Humility and Leadership: How to Teach Confident Humility</a><br> <br> Subscribe on your favorite podcast app:<br> <a href="https://podcasts.apple.com/pa/podcast/engaging-leader-leadership-communication-principles/id559986908?l=en">Apple Podcast</a> | <a href="https://play.google.com/music/listen#/ps/Iqb6rywdpr237r4vad2wfnvbzca" data-et-has-event-already="true">Google Play</a> | <a href="https://open.spotify.com/show/1WO5MgfYikawfN1s9Gohzi?si=rfrsdZ1CS6GhT57YOkwwxw">Spotify</a> | <a href="https://www.stitcher.com/podcast/engaging-leader-communicate-engage-lead">Stitcher</a> | <a href="https://engagingleader.com/other-ways-to-listen/">Other Ways to Listen</a><br>
