Conversations With Dez - talking with Rod Cruz, GM Healthcare Solutions, AT&T Business

Summary: I caught up with Rod Cruz, General Manager, Healthcare Solutions, at AT&T, to talk about Consumerism in Healthcare, Digital Health technology & the Patient Experience, the Connected Ambulance with combined FirstNet, 5G and IoMT, and more. Rod is no stranger to the show, in fact it was exactly one year since Rod was last on the show, and we had almost a quarter of a million listeners tune in to hear Rod's insights and updates. More recently I caught up with Rod on camera at the 2019 AT&T Business Summit event in Dallas. We kick off this conversation with a high-level 30,000 foot industry update on the state of 5G and Healthcare, in particular some of the success AT&T have had in this space through 2018 and 2019 leading up to 2020. We then dive into more detail around some of the examples I’ve seen over the last year or two which really piqued my interest and certainly the interest of my listeners - we start with FirstNet, the background to it, and how AT&T went about successfully deploying a world leading emergency services network in what appeared to me to be record time. Also discussed is the amazing work around connected hospitals, and in particular, something I’m a big fan of, what AT&T are doing around the Connected Ambulance solution, we talk about how that project came about, and how AT&T go about putting 5G into one of the most challenging working environments imaginable and how FirstNet is the foundation for this amazing solution. We also talk about Digital Health which we all hear a lot of recently in the media, a huge focus area for Rod and his team at AT&T Business, Rod outlines what Digital Health means to AT&T Business and gives us a wonderful overview of what's happening in this space in the Healthcare industry and a range of insights into the latest trends. Rod shares insights into some of the early wins for AT&T clients as Rod and hist team work with them to design & implement Digital Health solutions. We talk about the ever present challenge to improve the Patience Experience, and examples of where the use of the likes of 5G, IoMT and Digital Health technologies to enable Healthcare service providers to leverage the capabilities of AT&T Business to improve Patient Experience. And we also cover a range of topics around the impact of going Digital, where especially in Healthcare, digital means data, which means an increased need for attention to Cybersecurity, and how AT&T Business is helping Healthcare organisations address this heady challenge. Tune in now for all of these amazing topics and more. This podcast was made in partnership with AT&T Business. For more information please visit: https://bit.ly/attbusinesshealthcare #sponsored #attinfluencer .