Summary: "What it Takes to Turn Your Digital Transformation Into Business Transformation" Supply Chain Now Episode 404 This episode of Supply Chain Now features Luke Smaul and Alex Smith. Luke Smaul is an experienced technology and business leader with almost 20 years of experience in the fields of manufacturing and digital transformation. This cross-section of expertise bolsters his pragmatic approach to problem solving and founder’s mindset to approaching today’s most important digital-industrial challenges. He has a passion for finding innovative solutions to complex problems and takes a people-first approach when solving for and delivering on the promise of “digital.” This experience and passion led him to co-found Chakra, an innovation firm that focuses on business model transformation in both the digital and circular spaces. Chakra partners with companies to solve for tomorrow’s most pressing problems today, cutting through the noise and finding the right solutions for scale and transformation. Alex Smith is Vice President of Field Service Operations and Safety for Edwards Vacuum. His focus is to provide a differentiated Field and On-Site Service capability to achieve high levels of customer satisfaction and profitability by delivering industry leading levels of Safety, Reliability, Repeatability and value added services to the Semi-Conductor industry. Alex has a successful track record of delivering Customer satisfaction improvements through structured global change strategies and programs. Prior to his current role Alex was the Service Quality Director where he implemented global VOC and warranty reduction programs, and prior to joining Atlas Copco, Alex was Head of Quality at McLaren Racing, implementing quality and reliability improvements supporting the F1 championship success in 2008 and multiple reliability awards. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain Now: supplychainnowradio.com/subscribe/ Connect with Scott on LinkedIn: www.linkedin.com/in/scottwindonluton/ Connect with Greg on LinkedIn: www.linkedin.com/in/gswhite/ Connect with Alex on LinkedIn: https://www.linkedin.com/in/alex-smith-08193b83/ Connect with Luke on LinkedIn: https://www.linkedin.com/in/luke-smaul-3bb8771a/ Supply Chain Now Ranked #1 Supply Chain Podcast via FeedSpot: tinyurl.com/rud8y9m Supply Chain Now Ranked #3 Supply Chain YouTube Channel: https://tinyurl.com/yazfegov Register for the Virtual Supply Chain Summit with Alcott Global: https://tinyurl.com/ycgwab87 UPCOMING WEBINAR: Post COVID-19 Supply Chains: What is Needed to Adapt" - https://tinyurl.com/ycgwzl67 Supply Chain Now is a Media Partner for SourceConnecte's Virtual Small Business Expo August 4th-5th: https://gcglobalnet.market/virtual-expo-august/ Listen and Subscribe to Supply Chain is Boring on Supply Chain Now: https://supply-chain-is-boring.captivate.fm/listen Listen and Subscribe to TECHquila Sunrise with Greg White on Supply Chain Now: https://techquila-sunrise.captivate.fm/listen Listen and Subscribe to This Week in Business History on Supply Chain Now: https://this-week-in-business-h.captivate.fm/listen Listen and Subscribe to Veteran Voices on Supply Chain Now: https://veteran-voices.captivate.fm/listen AIAG Virtual 2020 Supply Chain Conference: https://tinyurl.com/y8axeflc Check Out News From Our Sponsors: U.S. Bank: www.usbpayment.com/transportation-solutions Capgemini: www.capgemini.com/us-en/ Vector Global Logistics: vectorgl.com/ Verusen: www.verusen.com/ ProPurchaser.com: tinyurl.com/y6l2kh7g This episode was hosted by Greg White and Scott Luton. For additional information, please visit our dedicated show page at: www.supplychainnowradio.com/episode-404.
