Summary: You need to be clearly connected with your team and your patients! Having everyone well informed - with the same messages - helps to create a level of comfort. In this episode, we discuss the system of the 3 Cs and how they can be applied to your practice through various tasks such as writing letters and talking to patients. Employing consistency, clarity and confidence in your communications is both beneficial and essential to creating a comfortable office atmosphere for your team members and your patients who put their trust in you. For patients, knowing what they should expect before, during and after their visit with you allows them to relax and be comfortable with the staff and know they are receiving outstanding quality of care. Be sure to listen to this episode to learn how this system can be advantageous to your office and how you can apply these attributes to create the patient experience you want to provide! Learn more about this episode, and watch the video at https://youtu.be/GJsuYeD9Y1s
