Summary: Arun Arora is a partner at McKinsey with over 25 years of experience managing operations for US-based and multinational companies. He has extensive expertise in all environments, including digital, retail, and omnichannel. Arun specializes in helping clients transform their business and overall customer experience by harnessing the power of technology. We discuss his new book “Fast Times: How Digital Winners Set Direction, Learn, and Adapt.”
