Companies and employees need to make better mistakes — from the Career Opportunities Podcast [Audio]
Summary: <a href="http://welchwrite.com/career/2014/06/17/companies-and-employees-need-to-make-better-mistakes-from-the-career-opportunities-podcast/">Companies and employees need to make better mistakes — from the Career Opportunities Podcast </a><br> <a href="http://welchwrite.com/career/2014/06/17/companies-and-employees-need-to-make-better-mistakes-from-the-career-opportunities-podcast/"></a><br> <a href="http://welchwrite.com/career/audio/2014/career-op-20140617.mp3">Listen to this podcast</a><br> …or tell your Echo, “Alexa, play the podcast Career Opportunities”<br> <br> <br> <br> I had a very common experience with companies, their employees and mistakes this week. it made me think about ways that they could improve mistakes — which happen to everyone — and make them, at least, a tolerable experience for everyone involved. Making better mistakes could be be one of the best ways to improve customer service you have ever found.<br> <br> <br> <a href="http://welchwrite.com/career/2014/06/17/companies-and-employees-need-to-make-better-mistakes-from-the-career-opportunities-podcast/">Read Companies and employees need to make better mistakes — from the Career Opportunities Podcast</a><br> <br> <br> <br> <br> <br> <br> <br> amzn_assoc_placement = "adunit0";<br> amzn_assoc_search_bar = "true";<br> amzn_assoc_tracking_id = "career-op-20";<br> amzn_assoc_search_bar_position = "bottom";<br> amzn_assoc_ad_mode = "search";<br> amzn_assoc_ad_type = "smart";<br> amzn_assoc_marketplace = "amazon";<br> amzn_assoc_region = "US";<br> amzn_assoc_title = "Find more career information in these books";<br> amzn_assoc_default_search_phrase = "Career Planning";<br> amzn_assoc_default_category = "All";<br> amzn_assoc_linkid = "d3cdeb4c2e10bc9e5973c43044925ffe";<br> <br> <br> <br> * A portion of each sale from Amazon.com directly supports our blogs** Many of these books may be available from your local library. Check it out! <br>
