Summary: <br> <br> <br> <br> <br> John DiJulius, the President of The DiJulius Group, a sought-after authority on world-class customer experience and author of “The Relationship Economy: Building Stronger Customer Connections in the Digital Age” joins <a rel="noreferrer noopener" href="https://epodcastnetwork.com/category/exclusive-interviews/enterprise-radio/" target="_blank">Enterprise Radio</a>.<br> <br> <br> <br> This episode of Enterprise Radio is in association with the <a rel="noreferrer noopener" href="https://epodcastnetwork.com/category/authors/" target="_blank">Author Channel</a>.<br> <br> <br> <br> Listen to host <a rel="noreferrer noopener" href="http://www.twitter.com/EricDye" target="_blank">Eric Dye</a> & guest John DiJulius discuss the following: <br> <br> <br> <br> * What is The Relationship Economy?* How has the digital disruption changed business?* Isn’t technology advancement in business and our lives inevitable?* You reference the Touch-Screen Age, can you explain what this means?* I really enjoyed where you reference Mental Stimulation Addiction (MSA – buried in our devices versus just chilling), we all struggle with this. Can you explain this?* What do businesses need to do differently to compete in The Relationship Economy.* Can you share with us what FORD stands for?* I enjoyed your “Conversations NEVERS & ALWAYS” lists, can you share?* I love the “Are you in your client’s foxhole” metaphor, can you share?* You wrote about the difference between Energy Givers and Energy Suckers, can you elaborate?* One of my favorite parts is where you talk about Making Price Irrelevant, please explain more.* You say your two favorite words are Give More, what do you mean by that?<br> <br> <br> <br> <br> <br> <br> <br> John DiJulius is president of <a rel="noreferrer noopener" href="http://thedijuliusgroup.com%EF%BB%BF" target="_blank">The DiJulius Group</a> and a sought-after authority on world-class customer experience, working with companies such as The Ritz-Carlton, Lexus, Starbucks, Progressive Insurance and more. In his new book, <a rel="noreferrer noopener" href="https://www.amazon.com/Relationship-Economy-Building-Stronger-Connections/dp/1626346437/ref=sr_1_6?keywords=John+DiJulius&qid=1567523309&s=books&sr=1-6" target="_blank">The Relationship Economy: Building Stronger Customer Connections in the Digital Age</a> (Greenleaf, Oct. 8, 2019), he shows readers how to attain meaningful, lasting relationships with customers.<br> <br> <br> <br> <br> <br> <br> <br> Website: <a rel="noreferrer noopener" href="http://thedijuliusgroup.com/" target="_blank">thedijuliusgroup.com</a><br> <br> <br> <br> Social Media Links: Facebook: <a href="http://facebook.com/thedijuliusgroup" target="_blank" rel="noreferrer noopener">facebook.com/thedijuliusgroup</a> Twitter: <a rel="noreferrer noopener" href="https://twitter.com/JohnDiJulius" target="_blank">twitter.com/JohnDiJulius</a>LinkedIn: <a rel="noreferrer noopener" href="https://www.linkedin.com/in/dijulius/" target="_blank">linkedin.com/in/dijulius</a>Instagram: <a rel="noreferrer noopener" href="https://www.instagram.com/john_dijulius/" target="_blank">instagram.com/john_dijulius</a><a rel="noreferrer noopener" href="https://www.pinterest.com/productiveflourishing" target="_blank"></a><br> <br> <br> <br> <br> <br> <br> <br> People also listened to this: <a href="https://epodcastnetwork.com/ways-to-deal-with-project-diversions/">Ways to Deal With Project Diversions</a><br>
