Summary: I think you're going to love this 4-part Q&A with our Certified Facilitators where I talk candidly about: - the toggle switch concept & why it's important for leaders & employees - how to use self-reflection questions - how leaders hinder accountability - managing employees who vent & share opinions - how to create shared accountability in meetings - why engagement has everything to do with us; not our circumstances. Learn about our Certification Program: https://bit.ly/2KQDqYM
