Summary: SPaMCAST 571 features our essay titled the Art of Saying No. I recently presented a workshop on saying no -- a simple word that is very difficult to say. During the session, three specific reasons why participants could not say no generated a huge debate. Feel free to share your opinion. We will also have a visit from Jeremy Berriault. In the QA Corner this month, Jeremy provides observations about outside interests and their ability to improve focus and reduce burnout.
