Patient's Favorite Employee, Consultation... Over Copays?, Due Diligence Vs "We Don't Have It In Stock"

Summary: We all have at least one patient who believes in you... like REALLY believes in you. In their mind, you're the only one in the pharmacy who knows how to do anything. It's flattering, but can be frustrating, right? Also, patients love to discuss price at the counsel window when it should really only be about the medication itself. Finally, do you ever not feel comfortable filling an rx? Of course, we've all been there. But what do you do about it? Let's talk about it.