Summary: Customer service done right and wrong with transparency, Dell invests a lot in the clouds, Salesforce and Intuit sync up and Dreamforce '11 is ready for your registration. Our App picks of the week, of course.
Summary: Customer service done right and wrong with transparency, Dell invests a lot in the clouds, Salesforce and Intuit sync up and Dreamforce '11 is ready for your registration. Our App picks of the week, of course.