Call Center Secrets That Make You Money, No Matter What Business You Are In with Kent Bickmore

Summary: Top 3 Value Bombs: 1. Make sure that the phone number that you want people to call is prominent anywhere in your business. 2. When people bought from you once, they’ll feel comfortable buying from you again if their experience is a good experience. 3. If you use scripts, you’d sound robotic. Besides, you as an agent will never learn the product, you’d just learn the script.