Summary: Susan Cain and Jeff Schatten discuss the introversion and the ways in which workplaces can better reflect and respect the dynamic range of personalities that makeup the population. Susan Cain is the author of the bestseller Quiet: The Power of Introverts in A World That Can’t Stop Talking, which was named the #1 best book of the year by Fast Company magazine. Cain was named one of the world’s top 50 Leadership and Management Experts by Inc. Magazine.
