A Close Look at the CFPB’s Mortgage Loan Servicing Exam Findings in Winter 2018 Supervisory Highlights

Summary: Mortgage servicing continues to be a CFPB supervisory focus. In this podcast, we take a close look at the CFPB’s findings involving late fees, PMI cancellation requests, handling of loss mitigation applications, and notices to successors of deceased reverse mortgage borrowers regarding  foreclosure avoidance, share observations on what the findings indicate about the CPPB’s approach to these issues, and discuss the findings’ compliance implications.