Summary: For more info check out www.chiefmaker.com.au/108 Our High performance teams series has reached part 18 and today we look at part 3 of our pillar on Tools, namely Systems and Processes. So far under this section, we've covered Scoreboards and Metrics and how you need to measure what you want to manage if you want to keep pushing the dial on performance. We then moved to Hardware and Collateral that your people have at their disposal to do their jobs.
