Maggie Crowley joins Product Love to talk about customer conversations and shipping features

Summary: What's your favorite problem to solve? Maggie Crowley, Director of Product Management, at Drift asks. This week on Product Love, Maggie and I talked extensively about the worst feature she's ever shipped, as well as how to rally your team around a problem. Instead of wondering whether we should build feature A or feature B, we really need to ask ourselves: What can we build that would make our customer successful? What problem do we want to solve? Maggie also talks about how she got a job at Drift (persistence is key!), and the similarities between being an Olympian and a product manager.