Summary: In this episode, I’m joined by Stuart Appley. Stuart has served as the CIO for both Shorenstein and Walden International. He is currently the Managing Director for Digital and Technology at CBRE. In addition, Stuart serves on a number of advisory boards. Customer engagement is one of the top initiatives for boards and c-suite executives. In this episode, we discuss Stuart’s perspective on the value that the CIO brings to customer engagement. As part of our discussion, we cover some of the challenges and advantages to leveraging the CIO in this business-critical initiative.
