Summary: <br> For Today’s Special we’ve got Elisabeth’s interview with Karyn Ross to discuss her new bold new book, How to Coach for Creativity and Service Excellence!<br> With our Appetizer of the Day, QIMacros, we’re continuing our series where we review popular charting, graphing and statistical software. For Q&A we’ve got a Go-Getter Forum question about the different types Control Charts people can use, and for the Printed Page, we’ll give an in depth look at Karyn’s new book and how she is busting assumptions about coaching and Lean. It’s a great day at the cafe!<br> <br> <br> <br> <br> Also Listen On:<br> <br> <a href="https://www.youtube.com/user/goleansixsigma" target="_blank" rel="noopener noreferrer"></a><br> <br> <a href="https://itunes.apple.com/us/podcast/just-in-time-cafe/id1082077188?mt=2" target="_blank" rel="noopener noreferrer"></a><br> <br> <a href="https://www.stitcher.com/podcast/goleansixsigmacom/justintime-cafe?refid=stpr" target="_blank" rel="noopener noreferrer"></a><br> <br> <br> <br> <br> Timeline<br> <br> * 2:22 Appetizer of the Day<br> <br> * <a href="https://www.qimacros.com/" target="_blank" rel="noopener noreferrer">QIMacros</a><br> <br> <br> * 6:53 Q&A<br> <br> * “What are the different types of Control Charts?”<br> * <a href="https://goleansixsigma.com/webinar-how-to-use-control-charts/">Webinar: How to Use Control Charts</a><br> * <a href="https://goleansixsigma.com/control-chart/">Template: Control Chart</a><br> <br> <br> * 10:19 The Printed Page<br> <br> * <a href="https://www.routledge.com/How-to-Coach-for-Creativity-and-Service-Excellence-A-Lean-Coaching-Workbook/Ross/p/book/9780367136567" target="_blank" rel="noopener noreferrer">How to Coach for Creativity and Service Excellence by Karyn Ross</a><br> <br> <br> * 17:03 Coupon Code<br> <br> * Special coupon code for all of our awesome listeners: 20% discount on all of our <a href="https://goleansixsigma.com/lean-six-sigma-online-training-certification-pricing/">online training</a>!<br> <br> <br> * 18:13 Today’s Special<br> <br> * Interview with Karyn Ross, author of How to Coach for Creativity and Service Excellence<br> <br> <br> * 42:44 This Just In<br> <br> * <a href="https://goleansixsigma.com/webinar-how-leaders-support-and-build-a-culture-of-process-improvement/">Webinar: How Leaders Support and Build a Culture of Process Improvement</a><br> * <a href="https://kbjanderson.com/japantrip/" target="_blank" rel="noopener noreferrer">Event: Japan Lean Study Trip</a><br> <br> <br> <br> <br> Thanks for Listening!<br> <a href="https://goleansixsigma.com/category/podcasts/">Listen to more podcasts.</a><br>
