Is the Customer Always Right?




PragerU: Five-Minute Videos show

Summary: "The customer is always right" is a motto we hear often, and it suggests that consumers only have rights, and businesses only have obligations. That is wrong. Dennis Prager explains that customers, too, have obligations, and should never take up a salesperson's time to inquire about an item they know they'll purchase elsewhere. In 5 minutes, learn how to shop ethically.