Summary: <br> This month, Tracy will be interviewing Jay McNally of Seattle Children’s Hospital where we’ll hear all about their famous Lean Tours.<br> Today’s appetizer is a powerful app that everyone has and most people under-use. During the Bulletin Board segment we’ll discover how the El Paso Fire Department saved taxpayers millions and then we’ll move to Boston to find out why a Chief Information Officer claims software is not the answer. For Tools of the Trade we’ll discuss a <a href="https://goleansixsigma.com/best-books-buy-ask-frank-sesno/">new book</a> that combines wisdom from the likes of Anderson Cooper, Colin Powell and Diana Oreck of the vacuum family dynasty. Last up, some Q&A from a subscriber who asks: Are Fishbone Diagrams just for the Analyze Phase or can they be enjoyed elsewhere? Join us as we bring “Farch” (February and March) to a close at the Just-In-Time Cafe!<br> <br> <br> <br> <br> Also Listen On:<br> <br> <a href="https://youtu.be/L0RADL6-P6Y"></a><br> <br> <a href="https://itunes.apple.com/us/podcast/just-in-time-cafe/id1082077188?mt=2" target="_blank" rel="noopener"></a><br> <br> <a href="https://www.stitcher.com/podcast/goleansixsigmacom/justintime-cafe?refid=stpr" target="_blank" rel="noopener"></a><br> <br> <br> <br> <br> Timeline<br> <br> * 2:10 Appetizer of the Day<br> <br> * <a href="https://www.microsoft.com/en-us/outlook-com/" target="_blank" rel="noopener">Outlook</a><br> * <a href="https://www.apple.com/downloads/macosx/calendars/" target="_blank" rel="noopener">iCal</a><br> <br> <br> * 5:45 Bulletin Board<br> <br> * <a href="https://goleansixsigma.com/city-el-paso-saves-big-using-lean-six-sigma/">City of El Paso Saves Big Using Lean Six Sigma</a><br> * <a href="https://goleansixsigma.com/shields-health-care-group-embraces-six-sigma-methodology/">Shields Health Care Group Embraces Six Sigma Methodology</a><br> <br> <br> * 10:55 Tools of the Trade<br> <br> * <a href="https://www.amazon.com/Ask-More-Questions-Uncover-Solutions/dp/0814436714/" target="_blank" rel="noopener">Ask More</a> by Frank Sesno<br> * <a href="https://goleansixsigma.com/best-books-buy-ask-frank-sesno/">Read Our Book Review of Ask More</a><br> <br> <br> * 16:50 Special Request (Q&A)<br> <br> * Are <a href="https://goleansixsigma.com/fishbone-diagram-aka-cause-effect-diagram/">Fishbone Diagrams</a> just for the Analyze Phase or can they be used elsewhere?<br> <br> <br> * 19:50 Today’s Special<br> <br> * Interview with Jay McNally of Seattle Children’s Hospital<br> <br> <br> <br> <br> Podcast Transcript<br> Welcome to Just-In-Time Café, <a href="http://goleansixsigma.com">GoLeanSixSigma.com</a>’s official podcast where we help you build your problem-solving muscles. We share best practices from over 20 years of success helping organizations from the Fortune 500 to small and medium-size business to government achieve their goals using <a href="https://goleansixsigma.com/what-is-lean-six-sigma/">Lean Six Sigma</a>.<br> Introduction<br> Tracy: Hey, Elisabeth. How are you today?<br> Elisabeth: Good morning, Tracy. I confess, I have a slight cold but I’m good. I’m getting better.<br> Tracy: Oh, that’s unfortunate. I hate that.<br> Elisabeth: Yeah. But what is good is coffee. So let’s get some of that. What do you say?<br> Tracy: I think that’s great. I’ll meet you in the dining room.<br> Elisabeth: Meet you in the dining room.<br> What’s on the Menu (Podcast Agenda)<br> Tracy: So Elisabeth, now that we have our cups of coffee and we’re snuggled into the corner of this little dining room, what’s on the menu?<br> Elisabeth: I’m glad you asked, Tracy. I am psyched for today. First, we’re going to discuss a powerful app that everyone already has on their computer. I know. And then on Today’s Bulletin Board,
