Why Engaged Employees Make Process Improvement Happen With John Guaspari, Employee Engagement Expert
Summary: <br> Big things happening at the Cafe as summer winds to a close. This month’s app addresses the little-known need for cartoons with improvement teams. One of our “In the News” segments covers the intersection of a college, a hospital and West Point and the other one shows how Lean Six Sigma might guarantee you a better Labor Day.<br> In our “Printed Page” segment we’ll cover a new book that shows how satire can make you a better leader and this month’s Q&A addresses a question about how to keep remote learners engaged. For the Special of the Day we’ll interview prolific business author John Guaspari and discuss his latest book in which he offers a simple solution to the challenge of employee engagement. Make sure the kids catch the bus, grab a go-cup and settle down for another action-packed episode of “Just-In-Time.”<br> <br> <br> <br> <br> Also Listen On:<br> <br> <a href="https://youtu.be/po6xm7ZAIBY"></a><br> <br> <a href="https://itunes.apple.com/us/podcast/just-in-time-cafe/id1082077188?mt=2" target="_blank" rel="noopener"></a><br> <br> <a href="https://www.stitcher.com/podcast/goleansixsigmacom/justintime-cafe?refid=stpr" target="_blank" rel="noopener"></a><br> <br> <br> <br> <br> Timeline<br> <br> * 2:41 Appetizer of the Day<br> <br> * <a href="https://www.bitmoji.com" target="_blank" rel="noopener">Bitmoji</a><br> <br> <br> * 6:21 In the News<br> <br> * <a href="https://goleansixsigma.com/tsa-secures-lean-six-sigma-tactics-improve-efficiency-flyer-wait-times/">TSA Secures Lean Six Sigma Tactics to Improve Efficiency and Flyer Wait Times</a><br> * <a href="https://goleansixsigma.com/high-grades-clarkson-university-students-lean-six-sigma-projects-canton-potsdam-hospital/">High Grades for Clarkson University Students’ Lean Six Sigma Projects at Canton-Potsdam Hospital</a><br> <br> <br> * 12:42 The Printed Page<br> <br> * <a href="https://www.amazon.com/Otherwise-Engaged-Employee-Engagement-Intangibles/dp/1938548337" target="_blank" rel="noopener">Otherwise Engaged: How Leaders Can Get a Firmer Grip on Employee Engagement and Other Key Intangibles by John Guaspari</a><br> * <a href="https://goleansixsigma.com/best-books-buy-otherwise-engaged-john-guaspari/">Best Books to Buy (Book Review): Otherwise Engaged by John Guaspari</a><br> <br> <br> * 18:24 Q&A<br> <br> * How do you keep Green Belts engaged when they’re doing their training online?<br> <br> <br> * 23:40 Today’s Special<br> <br> * Interview with John Guaspari, Employee Engagement Expert<br> * <a href="https://goleansixsigma.com/expert-excerpts-john-guaspari-employee-engagement-expert/">Expert Excerpt: John Guaspari</a><br> * <a href="http://www.johnguaspari.com/" target="_blank" rel="noopener">JohnGuaspari.com</a><br> <br> <br> <br> <br> Podcast Transcript<br> Welcome to Just-In-Time Café, GoLeanSixSigma.com’s official podcast where we help you build your problem-solving muscles. We share best practices from over 20 years of success helping organizations from the Fortune 500 to small and medium-size business to government achieve their goals using Lean Six Sigma.<br> Introduction<br> Tracy O’Rourke: Hey, Elisabeth.<br> Elisabeth Swan: And a bohemian hello to you.<br> Tracy O’Rourke: Hey, we are very lucky. Summer is over and everyone is back in school so we get our coffee shop back.<br> Elisabeth Swan: That is an upside. I’m with you.<br> Tracy O’Rourke: So let’s get some coffee anyways and head into our private dining room in case a gaggle of people come in.<br> Elisabeth Swan: I’m right behind you.<br> What’s on the Menu (Podcast Agenda)<br> Tracy O’Rourke: Hey, everyone. Welcome to the Just-In-Time Café. I’m Tracy O’Rourke and joining me is Elisabeth Swan, and we are your host today. So Elisabeth, what is on the menu?<br>
