Summary: As a board member for companies like Symantec, ServiceNow, and Pure Storage, Anita Sands has a wealth of knowledge on advising companies’ success. She also knows how to pivot: she earned her PhD in atomic and molecular physics, then moved into working in finance, and then built a career in tech. Serving on the boards of public companies has given her ideas for how AI could, in the future, help give boards useful insights to make key decisions for companies. Show notes Conversation with Anita Sands, board member of Symantec, ServiceNow, and Pure Storage (0:48) Silicon Republic article covering the career changes Anita has made (1:50) Alvin Toffler quote: “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” (3:58) The importance of innovation in the boardroom (5:25) What should a board of directors be? (6:58) What’s the difference between governing and governance? (8:51) Recent California law mandating that boards of public companies have at least one woman (13:18) The recent spotlight on Tesla’s board of directors (17:25) Potential AI application for boards (19:05) Advice to entrepreneurs: dealing with customer feedback (21:08) The All Turtles video about dealing with customer feedback (21:23) What’s the only valuable part of customer feedback? (22:18) Listener question (29:17) From our subreddit, /r/allturtles: I know you don't like the idea of machines mimicking humans, but they are eventually going to. What should be done in your view to address this when it happens? (29:38) We want to hear from you Please send us your comments, suggested topics, and listener questions for future All Turtles Podcast episodes. Voicemail: +1 (310) 571-8448 Email: hello@all-turtles.com Twitter: @allturtlesco with hashtag #askAT For more from All Turtles, follow us on Twitter, and subscribe to our newsletter on our website.
