Summary: There are plenty of lessons to be gleaned from the bankruptcy filing of Sears last week, and Steven D. Goldstein is just the expert to articulate them. Steve, a one-time chairman of Sears Financial and member of the company’s executive committee, is an expert on management disengagement and the problems that ensue. Host Dean Rotbart caught up with Steve to get his advice for other retailers and businesses that seek practical recommendations on how they can avoid Sears’ missteps.
