Summary: We’ve talked a lot on this show about how your internal culture informs your external product and brand. But this week we look at this dynamic from the other direction - how a customer-centric mindset should influence the way you think about your company’s culture. This idea has a name - “Employee Experience” - and it’s top-of-mind for CEOs and people-focused leaders at high performing companies. To help us understand it all, we have Kelly Keegan, the Sr. Director of People at SnackNation.
